Faber-Castell Polychromos Colored Pencil Set Discussions | Drop

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Showing 1 of 27 conversations about:

Faber-Castell Polychromos Colored Pencil Set

FULL DISCUSSION

elimelendez

2201

Dec 30, 2016

All of the orders have been shipped and are now on the way to you! Once tracking is available, you will receive a confirmation email with tracking information. Please allow 24-48 hours for this information to update in the courier’s system.
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Dec 30, 2016

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JerrieB

Jan 4, 2017

elimelendezI just received my 120 set today. It's beautiful. However it is missing the eraser and sharpener which were supposed to be included in the drop according to the listing. How do I go about getting the eraser and sharpener?

Jan 4, 2017

Liz

1159

Jan 4, 2017

JerrieBOh no, sorry to hear that these two items were missing! Please make sure to reach out to our Community Support team through your Transactions page, and we'll work with you to resolve the error.

Jan 4, 2017

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