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elimelendez
2201
Dec 30, 2016
All of the orders have been shipped and are now on the way to you! Once tracking is available, you will receive a confirmation email with tracking information. Please allow 24-48 hours for this information to update in the courier’s system.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
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JerrieB
17
Jan 4, 2017
elimelendezI just received my 120 set today. It's beautiful. However it is missing the eraser and sharpener which were supposed to be included in the drop according to the listing. How do I go about getting the eraser and sharpener?
Liz
1159
Jan 4, 2017
JerrieBOh no, sorry to hear that these two items were missing! Please make sure to reach out to our Community Support team through your Transactions page, and we'll work with you to resolve the error.
JerrieB
17
Jan 4, 2017
LizWill do. Thank you for the speedy reply!
YichenLiu
3
Feb 4, 2017
JerrieBi bought 2 72 set. i did not have eraser and sharpener too...