FACE by Phantom Glasssearch

FACE by Phantom Glass

FACE by Phantom Glass

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Vendor dropped the ball and the quality of the case and glass is terrible. Just a few months in and I've got cracked glass and a destroyed case. I'm not even that hard on my phones. I can't remember dropping my phone more than twice, neither from very high, and now noticing cracks everywhere. Hoping the case will last until Sunday when I have an otter box coming. You get what you pay for.
just realized my order did not go through due to a billing error. Any way I can still get in on the drop?
Great product, I picked one up the last time there was a drop, but the vendor really shit the bed on this one. +2 months to deliver a phone case? Probably won't pick one up again just because I have no idea when I'll see what I bought
Any way to just get the glass? Have an FACE case already but had to toss the glass when I got a new phone.
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One big thing that I forgot. This case blocks you from accessing Control Center on iOS 10. You need to swipe up from off the screen at the the bottom and then up onto the screen. With this type of case this can be very hard. My wife finally gave up on it and now is going for a full front glass and slim case for the back.
kartiksathappan
Thank you. This would have been very helpful knowledge before it shipped.
Good note for future generations.
i ordered one a while ago and it still hasnt been sent so i want to know what you can do to help me!
BoyGenius
Last thing I knew was that the vender was behind schedule. But that email was a week ago I think, and I though there would be an update yesterday but no such luck
All of the orders have been shipped and are now on the way to you! Once tracking is available, you will receive a confirmation email with tracking information. Please allow 24-48 hours for this information to update in the courier’s system.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
We're also on Instagram! We'd love to see photos of the drops you've received. Give us a follow @Massdrop and tag your pictures #massdrop. https://instagram.com/massdrop
Bulk order shipped! The vendor informed us that the group's order was picked up and is on its way to our warehouse in New Jersey. Based on the tracking provided, the order is scheduled to arrive on 8/25.
Expect another update from us on 8/26 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
Thanks again for joining this drop! We have submitted the group's order with the vendor for the FACE by Phantom Glass and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will send the bulk shipment to our warehouse in New Jersey where our warehouse team will break it up into individual orders and ship them. The current estimated ship date from our warehouse is 8/25.
We will keep the group updated throughout the fulfillment process. You can expect an update from us by the end of the day Pacific Time on 8/21.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
I still don't understand. I keep seeing this drop but isn't this the same $4-$5 Chinese case all over Ali express, eBay, and etc? Just rebranded with fancy marketing? Or is there actually anything different about this?
DzyDzyDino
Yep, nothing's different.
I really like these cases I paid about $4 from aliexpress - Floveme is the brand on AE
Vidal
Thanks for the tip. Cost me $4.46 shipped To Canada. Saved me $40.
This is a Chinese case that costs not even $10 anywhere else.. How ridiculous.
I'll be fair...while I do love the look of my phone in this. It doesn't feel as good as other options for this price.
It gets dirty very easily (Gold , 6Plus) , you can see your very own lovely natural oil all over this thing very clearly. I got mine and there's a weird dent bent thingy around the ear-speaker that just hurts and feels weird , tho I don't think thats intentional. (I did contact them and they did offer a solution so Kodus for customer support \o/) The area around the home-button didn't sit well , the upper part wasn't snug with the bottom part causing that area to create 'clicking' sound whenever you pressed the home button , very irritating.
I really wanted to love this but it just didn't live up to this unreasonable price.
It doesn't FEEL premium but it doesn't feel bad either. Its a very soft'ish plastic'ish feeling(ish?) which feels cool and okay , but its really not a $35~ feel , I'd rather throw some more $ at an other case and get a thicker, LEATHER or WOOD case that's going to feel PREMIUM and unique and quite frankly gonna LOOK better in some cases too :/
This would've an awesome case for the $15, $25 , $30 (max) price-point(s) , but right now if I were you , I would've looked elsewhere.
TL;DR -
Pros; •Looks great •Feels nice •Features a screen protector (which I didn't use) •Great customer-support
Cons; •Gets dirty easily (Oil , scratches , random dirt between the case and the screen edges) •While it feels nice - doesn't feel PREMIUM or or something like that. •Mine arrived a bit broken'ish but...yeah hopefully yours won't
I really didn't want to write this 'feedback' while I hate hurting businesses and in any kind of sense bring NEGATIVE review , usually I'd rather keep it to myself like with some OTHER products I purchased here - sometimes I tell myself I might just be a BIG bitch and am just enjoying complaining. But I really felt bad sitting aside now and letting this one just...be a thing. Don't get me wrong , the case is O K overall if you're in the market for low profile great design cases that bring both looks and surround protection. But don't expect this to be SUPER PREMIUM or FEEL WOWOWOWOW or be TOP NOTCH or anything like it :/ Its just , its really on the "MEH" point.
Cheers p_p
Search"iPaky case" on amazon and save yourself $30. Ridiculously priced case that can be had on amazon for less than 10 bucks...
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Some commentary on this. I'm not passing judgement; it's just the environment that western developers have created for themselves.
A lot of times when things get sent overseas for manufacture, a copy is made by whomever is in charge of the factory. Then, while they are making parts for the original company, they use almost the identical design themselves, and sell it locally. Depending on which patents are in place, it might even get sold back to the original market as a competitor. And the original designers can't do anything about it because they would be trying to fight a legal battle against a huge manufacturing infrastructure, which they can't afford.
Lets say FACE/Phantom Glass decides to pursue this company and gets them to shut down with a monetary compensation. That company can just fold, and then pop up later under a different name, repeating the cycle. So the only guys that lose are FACE.
The only way to prevent this is if FACE were large enough to wholly own the factory overseas with proper security and contracting and legal and all that. Again, quite expensive, but then they would be able to justify and maintain a higher margin prices because you won't be able to get it any where else for a while.
That's the gist of it. So when you find a product ridiculously cheap and just as good, it's because it's exactly as good, stolen from the original source design.
ed209
So in other words "buy from eBay/Amazon/Alibaba" hah
All of the orders have been shipped and are now on the way to you! Once tracking is available, you will receive a confirmation email with tracking information. Please allow 24-48 hours for this information to update in the courier’s system.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
We're also on Instagram! We'd love to see photos of the drops you've received. Give us a follow @Massdrop and tag your pictures #massdrop. https://instagram.com/massdrop
Individual shipments are being prepared now! Our warehouse team received the group's bulk order earlier and have already broken everything down into the individual packages. As soon as your package is scanned into the courier's system an email will be sent with shipping confirmation and tracking info.
Expect another update from us on 7/22 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
Thanks again for joining this drop! We have submitted the group's order with the vendor for the FACE by Phantom Glass and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will send the bulk shipment to our warehouse in New Jersey where our warehouse team will break it up into individual orders and ship them. The current estimated ship date from our warehouse is 7/27.
We will keep the group updated throughout the fulfillment process. You can expect an update from us by the end of the day Pacific Time on 7/20.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
Case is very cool but after having it for a week it is already losing its satin/rubbery/grippy- ness (the final coat. Nothing negative).
Very sweet case. Case overall is slim and great looking. The box it comes in is very impressive but irrelevant cause... a phone case Isint something you stop using and put away for a keep-sake. But still cool.
The majority of the group's orders have shipped. Community member's whose order hasn't shipped should have been contacted by support already.
Thanks again for the support guys! Drop by the discussion board and share your experience with the FACE by Phantom Glass. The community would love to hear your thoughts!
If there’s anything else we can do to make your Massdrop experience better, feel free to reach out to us at https://www.massdrop.com/support.
Individual shipments are being prepared now! Our warehouse team received the group's bulk order earlier and have already broken everything down into the individual packages. As soon as your package is scanned into the courier's system an email will be sent with shipping confirmation and tracking info.
Expect another update from us on 6/22 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
Bulk order shipped! The vendor informed us that the group's order was picked up and is on its way to our warehouse in New Jersey. Based on the tracking provided, the order is scheduled to arrive on 6/17.
Expect another update from us on 6/18 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
When will you send the cases? I need mine before 6th July.
Thanks again for joining this drop! We have submitted the group's order with the vendor for the FACE by Phantom Glass and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will send the bulk shipment to our warehouse in New Jersey where our warehouse team will break it up into individual orders and ship them. The current estimated ship date from our warehouse is 6/17.
We will keep the group updated throughout the fulfillment process. You can expect an update from us by the end of the day Pacific Time on 6/13.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
Want to look fly? Buy this guy!
Edit: But seriously, this is beautiful. I've received a lot of compliments on this. It's very durable, visually appealing, almost feels like the weight of the phone, and the glass screen is flush with the case.
Is it made in China?
henrymyf
Exactly the first question that came to my head lol "Developed in canada"
henrymyf
Yes. It's a $6 case.
does the case effect dock compatibility? it looks thin enough for it to not be an issue.
Spirit_Hunter007
Hi @Spirit_Hunter007, we can't guarantee it works with all docks however, it is compatible with the Apple Dock.
Cheers!
I wanted to order one but I have the iPhone 5S
GetStrongMassages
@GetStrongMassages,
We wish you could join.. hopefully next time!
Would definitely join if they included one in the iPhone SE size
gwreck
@gwreck,
Wish you could join .. hopefully next time!
I see this one on Amazon: http://www.amazon.com/Phantom-Glass-iPhone-6s-Plus/dp/B00TS1Q9XO
Is this the same product, but with full phone protection? I don't see this exact product on Amazon at all, so I was just wondering.
If so, what kind of impact protection does it provide? I see that your warranty includes dent and scratch- but nothing about impact.
Also, the warranty includes this doozy: "The standard “life” of a device is one (1) year and is deemed to be “End of Life” when the device’s successor is released. Phantom Glass™ will guarantee to provide warranty replacements for up to three (3) years from the device’s release date. After 3 years or after a product has become discontinued, warranty replacements will be subject to availability."
So the 6s will start end of life this fall, most likely, if I'm interpreting correctly. Is that the case?
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One more question- does it provide impact support? Thanks again for answering questions!
ChuckDee
@ChuckDee,
Sure does! The case provides an impact resistant frame and the Phantom Glass screen protector is impact and scratch resistant. Although the case is impact resistant it is not indestructible.
We hope we've answered all your questions :)
Cheers!
Hey massdrop, there's a typo in the link to the suppliers warranty information.
Air_in_holes
Even correcting that, it's not accurate. The warranty information is found at:
https://www.phantom.glass/pages/warranty
ChuckDee
Hi @ChuckDee, please refer to the Face by Phantom Glass website for warranty terms and conditions: http://facebyphantom.glass/pages/warranty
Cheers!