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Fanmusic E6

Fanmusic E6

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These are 20 bucks because they don’t last 20 weeks.
nantipaneith
I'm usually lucky if my earbuds that I buy for 10$ from walmart last a month so i'm good with that value.
Where do I buy new ear pieces??
After a little while the wiring inside the casing for the right earbud disconnected and I don't have anymore sound on that side.
These earbuds were delivered to me on January 23 and on March 19th the sound in the right earbud stopped working. Do not recommend.
Can anybody comment on how these compare to the Shozy Zero earbuds?
how can i use the warranty to get a replacement or refund?? The website does not work??
I've had these for about three to four months, and let me say that they are not worth the price. I can't give specific recommendations for alternatives, but I highly suggest people look elsewhere for the same money.
CapsLockCruiser
could you give me some recommendations?
Bought these and after a few weeks the right earbud started to cut out. Because it was after a few weeks, I couldn't contact massdrop about my issue, I tried to contact the manufacturer. Unfortunately there was no contact info available to fix this issue. Does anyone have any ideas how I can fix this?
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jackcasey
Also experiencing a similar problem. Mine cuts off the person on the other side of the call.
jackcasey
Sorry mate unfortunately not. The best you can do (to fix this) is get the word out to prevent other potential users from experiencing the same result.
I for one, will no longer purchase them thanks to your comment and others who have echoed similar sentiments. So while you're out some money, and I am sorry about that, they are as well.
I had to stop and stare for a moment when I cam across these IEMs. The housing look exactly like the ReMax 610D, a Chinese earphone you can get for less than $8. Maybe the drivers and tuning are different... Maybe.
@BeachGuy, @CosmicBeing: This has been my experience so far.


From: JL <j******l****@sbcglobal.net> Subject: Re: [Massdrop] Pending request: Specific Order Inquiry MD-18987-1358111 Fanmusic E6 Date: December 15, 2016 at 2:03:39 PM PST To: Massdrop Community Support <helpdesk@massdrop.com>
Hello!
What is it that you would like me to respond to? I am currently waiting for the individual that Massdrop has partnered with to respond to Jodi's inquiry.
I understand that the volume of inquiries that you receive is high, but adding to my frustration by sending this automated message informing me that the ticket will be deemed resolved if I don't respond, is mind boggling. It demonstrates a lack of awareness, empathy, quality control, supervision and or management. It speaks to and brings forward issues that I would not be comfortable with people knowing about the businesses that I have kicked off and I believe Massdrop feels the same way. This is already a situation that is not attractive. Please make an effort to not make it worse.
Regards,
J. Light
On Dec 15, 2016, at 12:02 PM, Massdrop Community Support <helpdesk@massdrop.com> wrote:
##- Please type your reply above this line -## Hi there,
We’re just wondering if you've had a chance to review the latest update from our Community Support Team. We provided an update some time ago but we haven't heard back from you.
If you'd like to provide an update, or require more time to work through our latest comment, simply reply to this email and let us know!
If we don't hear back from you we’ll solve this ticket within the next few business days.

Jodi Jodi (Massdrop Community Support) Dec 12, 11:07 AM PST
Hi J.,
Thank you for contacting Massdrop Support. I'm sorry that it took us a few days to get to your message, we're currently experiencing a high volume of inquiries and are working as quickly as we can to get them resolved. Thank you so much for your patience.
I'm sorry to learn that the QR code on the warranty card is not working for you. I have reached out to the buyer for this drop @MattT with your concern. You can also contact the buyer by putting @MattT via the discussion forum.
When I receive an update, I will reach back out to you. Feel free to let us know if you have any other questions or concerns.
Warmest regards,



Jodi
For a complete list of our policies and FAQ, please visit the Help Center!


jerome.lig jerome.light@sbcglobal.net Dec 8, 11:18 PM PST
Hello,
I finally received the item today. They are working and there seem to be no defects. My concern is their authenticity. In the warranty card there is a QR code to be scanned in order to check authenticity and to obtain further information regarding benefits. When scanned, I am receiving a "not found' message.
Please advise,
J. Light
Attachment(s) IMG_1156.PNG
This email is a service from Massdrop Community Support.
I ordered the Black earbuds, but received the white earbuds on December 2. I immediately contacted Massdrop. Tony responded, and requested that I send photographs of the earbuds, and the packing slip. The Packing slip indicates that Black Earbuds were shipped. I sent the requested photographs the same day, and Tony followed up by sending me a link to a Return Authorization Form. I completed the form, and emailed Tony to let him know that I had submitted the form. On December 6th someone (No name in the email) from the Massdrop Helpdesk wrote to say that if they didn't hear back, they would close the request in a few business days. I immediately emailed back to remind them that I was indeed waiting... that I had completed and submitted the form and had not heard back. Not hearing anything back, I emailed again two days later to remind the Helpdesk that I had not heard back, and the issue was still unresolved. Two days later I wrote again to remind the Helpdesk that I STILL have heard nothing from them, and my issue remains unresloved. Yesterday I completed and resubmitted the Return Authorization form provided by Tony, and heard nothing back Today I wrote to AGAIN remind them that I have not heard back Moments ago I received an email message from Tony, telling me that he was closing my request, because he has not heard back.
This is NOT what good customer service looks like.
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I've replied "Above the line" Five effing times. They're pretending not to hear me.
Beach_Guy
Thats such BS
Finally I received a reply the delay with my order was the fact the vendor ran out of white/silver headsets. And there is no ETA for that colorway. I had purchased two one of each colorway. So MD gave me a few options and Im satisfied. However ten day to find this out leaves alot of room for improvement MD.
CosmicBeing
They shipped me White when I ordered Black.
Beach_Guy
Lol wow ,yea this was a sorry drop with respect to deliveries. This was my first drop. The other two drops i order went better than expected. I hope the sound quality is good on these ear buds
MD Response:
Jodi (Massdrop Community Support) Dec 12, 11:07 AM PST
Hi J.,
Thank you for contacting Massdrop Support. I'm sorry that it took us a few days to get to your message, we're currently experiencing a high volume of inquiries and are working as quickly as we can to get them resolved. Thank you so much for your patience.
I'm sorry to learn that the QR code on the warranty card is not working for you. I have reached out to the buyer for this drop @MattT with your concern. You can also contact the buyer by putting @MattT via the discussion forum.
When I receive an update, I will reach back out to you. Feel free to let us know if you have any other questions or concerns.
Warmest regards,



Jodi

For a complete list of our policies and FAQ, please visit the Help Center!
Lightmandu
Well maybe my reply is coming soon only 8 days and counting. Keep us posted with what you find out LightMandu
The audacity of computer generated emails.Really massdrop a survey about my experience with support,the experience is non existent, since a week from ticket /ship date and no information giving to me about my order. SMH
I contacted MD regarding the authenticity of the earphones three days ago. I have yet to receive a response.
Lightmandu
So are you suggesting tvat after this long wait,if i receive my pair of headset they can be fraudulent? WOW when i get the other equipment i will register everything. THANKS
I received my earphones today. On the warranty card there is a QR Code that I was instructed to scan to check for authenticity and additional benefits. I've scanned it several times and with multiple QR scanners and the result is a blank page with only a header that reads "not found." Has anyone else had the same problem. It leads me to believe that these are not authentic. Anyone know what's up?
Lightmandu
Well If I ever receive my order I will let you know!
Lightmandu
I'm still waiting , I received a headset I order Dec 5 but still no E6 headset
What a lovely surprise... I ordered these hoping that they would arrive before I needed another pair. Wouldn't you know it, I woke up this morning and my two month old pair of Massdrop Sennheiser earbuds decided to die. Less than 12 hours later I received an email message from Massdrop that the Fanmusic E6 earbuds have shipped. Hooray... I'll only be listening to music using my cheap $10 Panasonic Earbuds from Walmart for five more days. Why is it that anything I buy on Massdrop doesn't last as long as the cheap crap I buy at Walmart? Maybe I should order another pair of earbuds before the Fanmusic earbuds arrive, so that I'll have another set waiting, ready to go, when my next set takes a giant dump after a few months.
Awaiting confirmation! We are still in contact with the vendor and just awaiting updated shipment estimates from them. We have a call scheduled first thing tomorrow morning and should get a bit more visibility in regards to when we can expect these in our warehouse.
Expect another update from us on 11/28 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
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A day after estimated ship date and I received a email stating the mass drop team would be looking into my order. Three days later nothing and I have received confirmation that a order I placed this month is shipping out. I love the price but consistency with regards to shipping and/or shipping information would be greatly appreciated. So I will just pay more to get the AKG 553 and AKG 702 from amazon.
Still waiting for info !!!!!#!
Thanks again for joining this drop! We have submitted the group's order with the vendor for the Fanmusic E6 and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will send the bulk shipment to our warehouse in New Jersey where our warehouse team will break it up into individual orders and ship them. The current estimated ship date from our warehouse is 12/5.
We will keep the group updated throughout the fulfillment process. You can expect an update from us by the end of the day Pacific Time on 11/21.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
How do these compare to the Hifiman RE-00 that just opened up?
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winston9t4
I'd like to know too, but I already bought these. I hope the are good.
winston9t4
I hope the Hifiman sound better, I don't expect such cheap sound quality for Hifiman, but who knows...
There's been at least a few drops.
How do they sound?
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Because I got frustrated I joined this drop : https://www.massdrop.com/buy/massdrop-blue-box-nuforce-hem-iems Much more expensive... though I shouldn't be dispapointed this time I hope !
bonswouar
Wish you the best. I think I'm just going to stick to name brands from now on.
Bulk shipment received! Our warehouse team confirmed that the group's order arrived earlier and now they're working hard to break everything down into the individual packages for shipment to each of you. We will monitor their progress closely and update the group once all packages are sent out.
Expect another update from us on 11/2 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
Bulk order shipped! The vendor informed us that the group's order was picked up and is on its way to our warehouse in New Jersey. Based on the tracking provided, the order is scheduled to arrive on 10/26.
We understand that the additional wait time is undesirable. If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button in your transactions page (http://massdrop.com/transactions).
Expect another update from us on 10/26 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
ArthurM
Does that mean you'll be shipping on 10/26?
Any update?
Can we get an update on this drop?
Just about there! We've been in touch with the vendor regarding the group's order and they've let us know that they are still working to gather and pack the group's order for shipment to our warehouse in New Jersey. We will continue to check in with them throughout the fulfillment process and update the group again as soon as everything is en route to us!
Expect another update from us on 10/19 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
**EDIT: Pushing Date Out
ArthurM
@ArthurM Appreciate the weekly update.
Awaiting confirmation! We are still in contact with the vendor and just awaiting updated shipment estimates from them. We have a call scheduled first thing tomorrow morning and should get a bit more visibility in regards to when we can expect these in our warehouse.
Expect another update from us on 10/11 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
Thanks again for joining this drop! We have submitted the group's order with the vendor for the Fanmusic E6 and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will send the bulk shipment to our warehouse in New Jersey where our warehouse team will break it up into individual orders and ship them. The current estimated ship date from our warehouse is 10/11.
We will keep the group updated throughout the fulfillment process. You can expect an update from us by the end of the day Pacific Time on 10/4.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
drew1231
Nice find, but they do have slightly different specs... hmm. The E170 appears to be a good bang for the buck according to a Russian site, which gave them a 9/10 on sound quality. Thanks for pointing them out.
will this ship to New Zealand?