Click to view our Accessibility Statement or contact us with accessibility-related questions
Tumbledry
25
Mar 3, 2016
My FiiO X5 1st generation used for the second time yesterday does not connect to the computer via USB. This bug has been reported on several forums by other owners.
From my communications FiiO is aware of this problem. I believe FiiO should have taken responsibility and replaced those devices affected and reported to them. It's not acceptable that a customer having this problem and who has spent money has no choice but to use a work around because the device does not to do what it's supposed to do and that is attach to the PC via USB for storage or DAC !
FiiO referred to Massdrop as an unauthorised vendor. To quote FiiO "Massdrop is not our authorized dealer".
From my perspective not good enough. The overall experience is not wholistic and good for me. I for one will not buy FiiO products again and will not be recommending them.
Kind regards, T
PRODUCTS YOU MAY LIKE
Trending Posts in Audiophile