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Showing 1 of 37 conversations about:
PeterK
1515
Dec 7, 2016
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Bulk order shipped! The vendor informed us that the group's order was picked up and is on its way to our warehouse in New Jersey. Based on the tracking provided, the order is scheduled to arrive on 12/14.
Expect another update from us on 12/19 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
Dec 7, 2016
CascadianAaron
25
Dec 10, 2016
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PeterKApparently a 2 pack means TWO SOCKS, not two pairs...glad you didn't offer a one pack, joke's on us I guess :(
Dec 10, 2016
DannyMilks
4557
Dec 10, 2016
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CascadianAaron@CascadianAaron - Thanks for bringing this up and sorry for the mix up. You will definitely get 2 pairs of socks. We're looking into this issue to see where the mistake happened and how many people were affected. Can you still submit a customer service ticket please? Thanks.
Dec 10, 2016
CascadianAaron
25
Dec 13, 2016
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DannyMilksSubmitted two days ago, only got the "we're busy blah, blah, blah" generic response so far.
Dec 13, 2016
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