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Quixote1
5
Mar 14, 2019
Good luck getting any kind of after-sales service or having any sort of warranty honored if anything goes wrong with the thing. They're ignoring us already and they don't even have our money yet!
Xavihno
21
Mar 15, 2019
Quixote1This sounds bad. Can you be more specific?
Quixote1
5
Mar 15, 2019
XavihnoI just mean that the description is sorely lacking, and it's the exact same description and lack of information every site it's on (Amazon, Ebay, g-story.com.cn ) So far I've received no responses to any questions on Amazon or here, but have yet to try their website in China. The function of the ports is totally unclear and we have no idea what we are buying, basically. Since I am not getting any responses, I can only assume that if we were trying to get a response for a warranty claim, we could expect even less eagerness to reply and we'll be left with a $300 17" paperweight and a sour taste in our mouths.
Xavihno
21
Mar 15, 2019
Quixote1Thank you for your response! I am sorry to hear this. Can The Company G-Story get on this and inform us about this (if you actually cover your products correctly); if not, your are loosing yet another customer. Regards
theGStory
46
Apr 4, 2019
Quixote1Hmmm, how come we overlooked this... We do apologize. The G-Story product is covered by one year manufacture warranty. Any warranty issue may contact Massdrop Customer Service or email gstorygaming@gmail.com
theGStory
46
Apr 4, 2019
Quixote1Inputs: USB Type-C, 2x HDMI, USB Type-A The Type-C support Android cell phone video and charging. But the Android cell phone must support Type C connection. The USB Type A is for user to connect USB KB or Mouse or other USB input device. Thank you
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