Garmont Men's Dragontail GTX Boots Discussions | Drop

Free Standard Shipping in the US on orders over $99

Showing 1 of 20 conversations about:

Sep 13, 2018

Got the shoes last February (2018), since then I used them in 2 treks and some street walking - maximum of 100 miles, and the soles began separating.

This is not "wear and tear" - the boots' manufacturing date (appears on the inner side of the box) is 16.06.2012, over 6 years ago.
Fixing them won't help since the glue is fu**ed up due to it's age.
Massdrop won't help so far, manufacturer won't answer the mail.
150$ gone to waste, feeling scammed.
Watch for the date of the products you receive.

Gunnersmate2

1646

Nov 4, 2018

SuruiWhat was the outcome of your situation with these boots?

Vote

Surui

Nov 7, 2018

Gunnersmate2Repairing these boots is useless, and going out on a trip with them is foolish they are at the same shape as shown. I realized the boots are years old only after they began falling apart, which was more than Massdrop's 1 month return policy. Garmont didn't answer my e-mail and Massdrop refunded my by 15$, which are 10% of the value including shipping. If you do decide buying them - CHECK THE DATE ON THE BOX ONCE YOU GET THEM

Gunnersmate2

1646

Nov 7, 2018

SuruiThanks for the reply. That is sound advice. Most people don't understand that glue doesn't last forever and degrades causing your situation. Did the boots run true to size?

Vote

ohsigmachi

232

Nov 8, 2018

SuruiWow, I was about to join this drop, but saw this post. Glad I did. Moving on!

Vote

DaBestBoots1

Garmont

Jan 25, 2019

SuruiHi Surui, Sorry, we are just seeing this review now. Garmont always honors our warranty policy and is well known for backing up our product. Please contact us at customerservice@garmontnorthamerica.com and we will take care of you.

BrunoNW

Jan 26, 2019

SuruiThank you for posting. Take a look at Oboz. I've had a pair for a year and am impressed. Very well made.

Vote

toobluesc

Feb 17, 2019

SuruiI just received mine from the most recent drop. The date code is 16.05.12. Does this mean 2016 or 2012? Eitherway these boots are 3 or 7 years old already!?

(Edited)

View Full Discussion

Company

About Drop Studio Student Discount Privacy Policy Terms of Use Cookie Settings

Drop Refurbished

Like-new products you can trust

Drop Rewards

Get $5 for every 500 points you earn! Learn more

Drop Keyboard Club

Become a member and expand your keycap collection

Collaborate With Us

For Brands & Designers

Support

Contact Community Guidelines Help Center Sitemap

Follow Drop