To negotiate the best possible price for our customers, we agree to hide prices prior to logging in.
72 requests
Product Description
Outfitted with an NVIDIA GeForce GTX 1070 graphics card, this compact laptop has plenty of power to fuel your favorite games—even VR titles. Based on the latest Kaby Lake architecture, the laptop features a seventh-generation Intel Core i7 processor for speed and efficiency Read More
I bought a Gigabyte P37X in 2015. The laptop itself crashed 3 times. Last year i sent it to the customer center in CA, they did not fix any battery problem (the laptop shuts down when the battery is below 50%). This time the windows os crashed again, i sent it to a near by Geek Squad. They told me that the raid got disconnected some how. They fixed it, but told me that the battery is swollen. So, I requested a service to Gigabyte on early June. I know that Americans take things slow (I am South Korean), so i waited but still did not get any reply back from them after 3 weeks. I called them yesterday and they finally approved the request in 6min. The laptop was okay when i played GTA Vat first, but a year later, it gets really hot. For the sake of performance and the customer service. I advise you to stay away from gaming laptops by this company. I live in NY, i paid 60$ to ship them the laptop without any insurance. Either buy a desktop, or buy a cheap laptop with an external GPU device. Cannot believe i spent 2000$ on this. It is going to be my last gaming laptop.
Im afraid their customer service is garbage.... They shipped me a 970m Laptop when I paid for the 980m, they offered to over night a new one and that one was 970m.... I called back and the representative asked what the problem was and I told him it had the wrong graphics chip he responded with "oh, its just one number off? yeah there is no difference in price or performance between the two numbers" I lost my shit... He also told me they wont send a 3rd one because they will just send the wrong one again. Dell, a mutimillion/billion dollar company that deals in computers cant get me the right computer or staff competent people to know their products and differences... Never again Dell.
l33kYou live and you learn. Hope you are not like me, spending extra money. My 256GB SSD died with the 3rd OS crash. I only put Stream Games there. Not sure is the disconnected raid is related to this. replacing a battery is going to hurt my wallet even more since it's out of the "Global Warrenty"
hoodafukisaliceHi hoodafukisalice,
GIGABYTE Laptop do provide Blu-ray drive replacement service for customers who need it. Please contact our customer service center for more detail.
GIGABYTE USA services@gigabyteusa.com or call us 1-(626)-854-9338 op. 4 .
Thanks for your consideration of GIGABYTE.