Gigabyte Aorus GeForce GTX 1080 Ti 11G Discussions | Drop

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Jul 29, 2017

dears, is the warranty international ? because i spoke with gigabyte regarding another GPU i have from gigabyte and they said only USA and Canada are covered they do not have an international policy or something like that, i even told them i will take care of shipping to and out of USA and they said no.

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Zetto

150

Jul 30, 2017

ahuman22I guess you answered your own question - no warranty for foreigners

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robert_dykes

Jul 31, 2017

ahuman22Im in the same boat as you. In Japan. I was under the impression it was a world wide warranty. Most of my computer parts are simply covered by the manufactures, doesn't matter where you live. I feel like I have read many times that most GPUs are globably covered, you just have to register it and get it back to one of their centers. I am searching about gigabyte and cant find anything. And no one online can seem to find a striaght answer too. https://www.reddit.com/r/gigabytegaming/comments/64hcda/global_warranty_when_buying_from_us_what_options/

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Anzial

1494

Aug 2, 2017

ahuman22 @robert_dykes So yeah, international buyers are not covered by Gigabyte warranty. See this post on reddit: https://www.reddit.com/r/nvidia/comments/69fe58/gigabyte_1080ti_rma_experience_and_warning/dh732l3/
Basically you'll have to pretend that you are in the US (using a mail forwarder which will cost you on top of the shipping cost), and even then Gigabyte will make you jump through the hoops.

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ahuman22

Aug 2, 2017

AnzialYeah I requested a refund I am just so agitated with massdrop and gigabyte with this delay it will take Two months I could have bought a card a long time ago. And gigabyte with their awful support. I think EVGA have international warranty so I will buy from them next time

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