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Showing 1 of 62 conversations about:
CagedMoose
6
Feb 3, 2018
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Can someone from Massdrop please comment explicitly regarding the warranty? Is the Gigabyte warranty applicable for these products? If I have an issue, I'd much rather RMA through Gigabyte to get a replacement, than have to return to Massdrop and be SOL trying to find a replacement.
Tex-Arozzi
5852
Arozzi
Feb 3, 2018
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CagedMooseYes, this will have full 3 warranty and support from Gigabyte. I will add that to the included section.
aditxman
34
Feb 5, 2018
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Tex-Arozzido this have global warranty ? as ii am on indonesian and sending to us is such a pain
Tex-Arozzi
5852
Arozzi
Feb 5, 2018
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aditxmanHere is information about Gigabytes global warranty. Product warranty differs depending on where you are.
https://www.gigabyte.com/Support/Warranty
https://www.gigabyte.com/Support/Warranty
aditxman
34
Feb 6, 2018
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Tex-ArozziALL of the warranty in all country have this only
Please contact the location where the original order was placed.
so basicly we must rma through massdrop only and we on sea asia are fuc*ed up for this
so basicly we must rma through massdrop only and we on sea asia are fuc*ed up for this
antonZ
0
Mar 8, 2018
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Tex-Arozzihello a nother question i ordered and only receved the mother board and it says both have been delivered what are you going to do about this problem because im not the only one.
Tex-Arozzi
5852
Arozzi
Mar 8, 2018
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antonZI can see that you have already made a community support ticket on this. Our community support team is looking into this and you should expect to hear back from them.
However, in your specific case I am not seeing that you have even made a purchase from us. We did not capture any payment from you, there is no transaction on file, and we have not shipped you any products.
However, in your specific case I am not seeing that you have even made a purchase from us. We did not capture any payment from you, there is no transaction on file, and we have not shipped you any products.
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