Click to view our Accessibility Statement or contact us with accessibility-related questions
Joe-cool28
26
Nov 8, 2017
mine arrived fairly quick. Problem I am having is GMT hand. It is slightly off. All of my other GMT don't behave like that. Also, when I try to set it, it slips without moving . After few tries, then it would move. Anyone has any issue? How can I get it serviced under warranty? Thanks in advance.
Crismodin
31
Feb 20, 2018
Joe-cool28Have you tried contacting the original manufacturer for advice/technical support?
Joe-cool28
26
Feb 20, 2018
CrismodinTo my surprise, Massdrop recommended to return it since no warranty? So, I returned it and received refund. I had same issue with DC-4 purist version. (I tried to avoid GMT issue but still had movement issue). DC-4 was covered under warranty so it is in service....
jorologist
1
Jan 17, 2020
Joe-cool28Apparently, this issue is not uncommon with this GMT movement. My blue GL0054 44mm also was 30mins ahead. Good thing I have warranty and have to send it to Glycine repair in Utah.