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Showing 1 of 53 conversations about:
Granite Gear Nimbus Trace Access Backpacks
gonefishing673
9
Mar 17, 2017
Why hasn't anyone from Massdrop given us , the customers, better updates with time frames. Your failing to respond to discussion messages and my messages, I personally sent to customer service, asking for status and delivery dates now 15 days late. All I got back in response was they will look into it, doesn't help. I am going on an extended hiking trip tomorrow without a bag. Because of your lack of communication and customer service, I did not get sufficient time to get another bag ordered and delivered on time. Now I am going last minute to REI and picking up a backpack at high retail prices which I wanted to avoid by going with Massdrop. If I would of known the way you work. I just would of bought the backpack months ago and saved myself the aggravation. ALL you would of had to do is be honest and give actual deliveray dates .
m0arpheus
433
Apr 29, 2017
gonefishing673What ever ended up happening?
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