Gunnar Eyewear

Sep 28, 2016

All of the orders have been shipped and are now on the way to you! Once tracking is available, you will receive a confirmation email with tracking information. Please allow 24-48 hours for this information to update in the courier’s system.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
We're also on Instagram! We'd love to see photos of the drops you've received. Give us a follow @Massdrop and tag your pictures #massdrop. https://instagram.com/massdrop

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Sep 21, 2016

The majority of the group's orders have shipped. Community member's whose order hasn't shipped will be contacted by our support team shortly.
Thanks again for the support guys! Drop by the discussion board and share your experience with the Gunnar Eyewear. The community would love to hear your thoughts!
If there’s anything else we can do to make your Massdrop experience better, feel free to reach out to us at https://www.massdrop.com/support.

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Sep 13, 2016

Bulk order shipped! The vendor informed us that the group's order was picked up and is on its way to our warehouse in New Jersey. Based on the tracking provided, the order is scheduled to arrive on 9/21.
We understand that the additional wait time is undesirable. If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button in your transactions page (http://massdrop.com/transactions).
You can expect an update from us on 9/22 or sooner if something comes up.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).

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Sep 15, 2016

elimelendezI sent in a support ticket on the 10th and have yet to get any kind of response...

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Sep 10, 2016

So I submitted a support ticket already but I wanted to ask people here. Does anyone else have trouble wearing the glasses because the reflections from their own eyes on the inside of the glasses causes blurry or fuzziness? I have perfect vision so this refectiveness makes me feel like I'm putting on dirty glasses, so then taking them off is a relief. I've included a picture of just how reflective the inside of the glasses are, the eye reflections aren't as clear though they are blurred and fuzzy seeing as they are so close to my face but I can still see them.

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Gilbert01

Oct 14, 2016

AiruolI got my MLG Phantom and yes I can see my eye reflection on the glasses and I didn't really like it. BTW what happen to your support ticket, what did say?

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Oct 16, 2016

Gilbert01Apparently the support ticket ended up "slipping through the cracks" (the inbox of the community support person). By then I filed a chargeback through Paypal which apparently didn't show up or was overlooked or something and got a refund. Then I was given a return label to return the glasses, which I did.

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Sep 10, 2016

The group's bulk order arrived earlier to our warehouse in New Jersey and many of the individual packages have already shipped back out. However, upon taking inventory of everything received, our team was made aware of a backorder affecting a small handful of units. Rest assured, we've reached back out to the vendor to resolve this hiccup and expect to have the remaining units in our warehouse shortly.
We understand that the additional wait time is undesirable. If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button in your transactions page (http://massdrop.com/transactions).
You can expect an update from us on 9/13 or sooner if something comes up.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).

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jason321123

Sep 7, 2016

I have repeatedly requested information via the help Center regarding my purchase of this item and received ABSOLUTELY NO information or feedback from your company, considering the charge went through on AUGUST 18TH and shipping was supposed to be due by the end of said month. This was meant to be a gift which was why I joined said drop in the first place. Furthermore, the actual model and style of one of the products I ordered became unavailable AFTER I paid for it! Nothing about this purchase, drop, communication, and overall service was acceptable. I am significantly disappointed by the lack of service and response.

Portar

Sep 7, 2016

jason321123Same situation here. I sent an inquiry via the help center 4 days ago, and still waiting to receive a response.

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Sep 15, 2016

jason321123Same here, I am having issues with the glasses that I did receive but have gotten no word from massdrop. Gunnar themselves is willing to replace them but didn't actually comment on if my issue was just a defect. I also paid via paypal, kind of curious if I could issue a charge back seeing as attempts to get the glasses replaced by massdrop has failed thus far.

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Sep 6, 2016

Awaiting delivery! While the group's order is on its way to our warehouse in New Jersey now, we've just learned that a minor clearance delay has prevented the shipment from arriving as early as originally anticipated. Rest assured, we've prioritized this shipment with our receiving team and will work to have individual packages turned around as quickly as possible once delivered.
Expect another update from us on 9/9 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).

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Any idea when this drop might be available?

Aug 30, 2016

Bulk order shipped! The vendor informed us that the group's order was picked up and is on its way to our warehouse in New Jersey. Based on the tracking provided, the order is scheduled to arrive on 9/5.
Expect another update from us on 9/6 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).

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buchiye

Lefibonacci

Can we have a razer x Gunnar FPS drop please?