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Showing 1 of 37 conversations about:
Gunnar Eyewear
jason321123
1
Sep 7, 2016
I have repeatedly requested information via the help Center regarding my purchase of this item and received ABSOLUTELY NO information or feedback from your company, considering the charge went through on AUGUST 18TH and shipping was supposed to be due by the end of said month. This was meant to be a gift which was why I joined said drop in the first place. Furthermore, the actual model and style of one of the products I ordered became unavailable AFTER I paid for it! Nothing about this purchase, drop, communication, and overall service was acceptable. I am significantly disappointed by the lack of service and response.
Portar
0
Sep 7, 2016
jason321123Same situation here. I sent an inquiry via the help center 4 days ago, and still waiting to receive a response.
Airuol
1
Sep 15, 2016
jason321123Same here, I am having issues with the glasses that I did receive but have gotten no word from massdrop. Gunnar themselves is willing to replace them but didn't actually comment on if my issue was just a defect. I also paid via paypal, kind of curious if I could issue a charge back seeing as attempts to get the glasses replaced by massdrop has failed thus far.
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