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Hanwag Salt Rock Shoe

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Hanwag Salt Rock Shoe

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Product Description

A low-cut shoe that marries comfort and style, the Hanwag Salt Rock is great for light bouldering and everyday wear. It features a suede and Cordura upper, a leather lining, and a protective rubber toe cap Read More

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Aug 23, 2017

Same here, ordered 10.5 and received 11.5. Looked forward to them and they do look nice, but they sure as shit isn't comfortable and are a size too large :/ .

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Geoffrey-B

Aug 14, 2017

Bugger all, same problem. Ordered size 9.5 US and received a 10.5 size. Massdrop is apparently aware of the problem as they sent around an email explaining this being a "miscommunication error". But Massdrop has not yet come up with a viable solution. Waiting to hear updates.

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Deadf00d

Aug 8, 2017

I got the exact same problem. It clearly says in the description "US 7-11", I ordered a 9.5 and got a 10.5 US (9.5 UK) which is a size too big for me. @TomasV

TomasV

1685

Aug 8, 2017

Deadf00dWe'll look into this. Thanks for the flag. That should have not happened and we apologize for the inconvenience. Please contact CS regarding this -- you can create a ticket for it on the top right corner of the website.

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Doug_C

Aug 9, 2017

TomasV Same problem just got my pair, ordered US 9 got US 10 (UK 9). The drop says to order US size, can we get this fixed, what do I do with the shoes I got?
Edit: I have submitted a support ticket and linked to this discussion.

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Kennedyusmc

Aug 5, 2017

Cmon massdrop. you or your vendor shipped me the wrong size, and the supplet response is my only option is to return them... Would really like to replace them.

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Kennedyusmc

Aug 4, 2017

Super disappointed. ordered 2 pair of these, really like Hanwag shoes. both showed up 1 size larger than ordered... probably due to U.K./US size markings, even though the add says order US size... I got UK sized.

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rhenom

528

Jul 18, 2017

Biggest size is 11 lol.

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Deadf00d

Jul 11, 2017

I can't find any reviews online of this shoe. Anyone has any? Buying shoes online is awkward, I tend to feel comfortable when I can return them for a slight size change, but here it would be final. Anyone know what the sizing here is like? Do they tend to run small/big?

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TomasV

1685

Jul 11, 2017

Deadf00dHi there! These run TTS, you can go with your usual size and be fine. I'm between a 9.5 and 10, and was able to get into the 9.5 no problem. I personally like my shoes with a bit of breathing room so i'd go for the 10 in my case, but both sizes would work.