Hidizs AP60 Pro Digital Audio Playersearch

Hidizs AP60 Pro Digital Audio Player

Hidizs AP60 Pro Digital Audio Player

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Does anyone have experience using this player on bluetooth? It does not play music to my Audio Technica M50xBT when connected via bluetooth.
Over on Head-Fi, a Hidizs customer service rep has started to notice that some people actually own and use the AP60 Pro, and they are looking into solving any issues with the firmware. Here's the original message (Sept 7): --- Ok everyone! We created a survey for you to send all the issues feedbacks you have regarding the AP60 Pro here: https://goo.gl/forms/4hnzIz1Jz0MN33li2
We will transmit all the informations to the engineers asap, so please try to be as concise and clear as possible so we can identify the issues easier and find a solution to fix the issues Many thanks for your support!
I bough this to replace my Fiio X1, which had become so sensitive on the controls that I was lucky to get it to play music at all. I use these in my car, so controls that work properly are vital. I took the 32gb card, full of my fave FLAC's out of the Fiio and put it in this, and it worked perfectly! Controls could be (MUCH) better - I was hoping for something that would default to "Play" once turned un, not have to go into a submenu each time to start the tunes happening, but I can live with that. Now 32gb is a bit small for my music collection, so I bought a (cheap) 128gb card. That didn't go well. Spent hours (and hours and hours) copying several thousand FLAC files to the new card (I did format it in the player first) and most files were corrupted. I tried again, a few albums at a time, and again one album, as music files only (no folders). At first this worked, but soon after the device was only recognising < 2/3 of the songs. Well, serves me right for cheaping out on the memory card - so today a 128gb Samsung card arrived - and while copying my whole music library in one 6 1/2 hour file transfer didn't work it seems to be coping with 7-8 albums worth at a time. Fingers crossed...
Spork13
OK. Can now confirm it was the cheap, nasty SD card and not the unit at fault. Got pretty much my whole library on the Samsung card.
I got mine yesterday, and having not paid attention to the dimensions, I was struck at how freaking tiny it is! I paired it up with the Ostry KC09 IEMs that also arrived yesterday and the sound quality is great for such a small, overall package.
Unfortunately, the firmware still needs a lot of work and the physical control buttons have an issue where they register multiple presses from just one actuation. I'm running the firmware that came stock with the unit, version 1.01 Beta, and right now the back, enter, up and down buttons register multiple times when pressed only once. That makes it very, very hard to play a song or make a selection from menus.
By default, the AP60 Pro came with hi-gain mode enabled. On initial startup the unit hung up asking for an SDXC card to be inserted, which required a reboot to get it to boot normally. Upon first boot I was presented with the main menu; going into System Settings by pressing Enter once registered as two clicks, which launched me straight into menu language selection. Thankfully, English is the default language when you enter, but I can easily see people changing the language by accident due to the extreme sensitivity of the buttons.
Having set up the player, I inserted a 128GB Samsung Evo SDXC card which contains 875 songs. The player ingested around 10 to 15 songs a second, which wasn't bad at all. I'm still in the process of reorganizing my library for SDXC cards, so this is only a fraction of the 5,000+ songs I have. Still, pretty fast media ingestion.
Sound from the ESS Sabre 9018 is very nice, and the AP60 Pro didn't have problems driving the KC09 IEMs. I tried them briefly with the Fiio FH1 hybrid and the Campfire Polaris hybrid, and both sounded great. Sound is no problem, but the control buttons are.
No matter how careful I am with pressing the buttons once, they activate multiple times at least 90 percent of the time. This makes making selections really freaking hard... selecting albums launches you past the album and into the songs list due to the sensitivity issue. The same thing happens when navigating through folders.
The thing is, you hold down the Enter\Play button during music playback to access a second, radial menu that has options for low and hi-gain, music playback (repeat once, repeat all, shuffle, etc.), as well as options to add a song to a play list, favorite it, erase from the SDXC card, and so on. But again, due to the issue with the buttons, you pretty much end up selecting things you didn't want to do.
Another issue is that I haven't been able to get the AP60 Pro to recognize playlists. As configured, the SDXC card stores all music in a "My Music" folder I created using MusicBee. So the folder hierarchy is root\My Music\Artist Name\Album Name\music files. The M3U playlists are stored in root, and they properly point to where the music is stored on the SDXC card. Still, the AP60 Pro fails to see the playlists. Album, Artist and Genre navigation due work, and at least in Album navigation songs appear in the correct order, but I'm guessing that has to do more with the tags I placed using MusicBee, including song order. The Hiby R6 recognizes playlists stored this way, but the AP60 Pro doesn't. One thing the AP60 Pro does that the R6 doesn't is to properly list albums in alphabetical order.... for some reason the R6 lists albums any which way it damn pleases...
A second issue I found is that gapless playback cuts off the first second or first two seconds of every song. Also, pressing the Enter\PLay button cuts off the first one or two seconds of every song. This happens with both MP3 and FLAC files (don't have DSD files, so can't test if it also happens with those).
A third issue is the fact that playback controls get locked out once the screen shuts off. No matter how many times you hit Enter or the up and down buttons to change tracks, they do nothing unless the screen is on. The controls work when you're in the clock screen, so you don't even have to go back to the player screen to get them to work, but it's annoying. Volume controls do work while the screen is in standby, sound continues to play and it plays the next track when another ends. And I do have Power Saving Shutdown and Scheduled Power Off disabled. You can configure the volume buttons to act as track skip and rewind, but then you can't control the volume...
Finally, the AP60 Pro can take anywhere from five to 10 seconds to resume playback when coming off of standby. Hitting Enter\Play when you turn the screen on, you hear a click on the IEMs, which I interpret to mean they are getting a current again, but the music takes a long time to play... you have to press Enter\Play many times to get the AP60 to respond. So this could be either a firmware issue, an issue with the processor taking a long time to resume from standby, or yet another downside to the overly sensitive control buttons.
Portability is awesome, the screen is pretty sharp for its size and the sound reproduction is more than capable, but between the buggy firmware and the problematic control buttons, I'm considering returning the AP60 Pro for a refund. I don't think the button sensitivity issue can be fixed via firmware (seems to be the mechanism is physically broken or not working properly), and based on the experience from users of the AP60 II, its a problem that also plagued that unit.
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So far just asking if I upgraded to the latest firmware which I did. Just let them know that didn't work.
Did you get your replacement yet and tested it to see if that resolved the problem?
Got mine a few days ago. Sounds better than my AP60 II, but the left & right front buttons (back and play/pause/enter, respectively) double-click more often than they single-click. Have been trying to find a work around to no avail. No such issue with the AP60 II... Hope to exchange, but do I go through Massdrop or Hidizs?
guttersnipe
I'm having the same issue (read above), but I'll give MD support a try first. Unfortunately, my history with support is that they seldom have spare units for exchanges, so they offer a refund. Never tried Hidizs support, but being based in China, it could be hard To get an exchange. Either way, I don't think it's an issue that can be resolved via firmware updates, so I'll let you know how it goes.
Beware the 1.02 beta update...it is buggy. Wait for the next update and stay on the provided firmware is my suggestion for now.
I got mine, it's tiny. I was expecting a regular sized DAP. 🤣
OneLove
Oh, I was looking for small and light. It's definitely small, but has a little more heft than I expected, which I consider a danger in surviving falls. I think the included plastic case should keep it intact though.
JonAngry
So tiny I almost swallowed mine. 🤣 I just charged it and went through the menu, lots of options.
Size compare with Fiio Q5 amp
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Firmware update 1.0.2 beta
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Not sure if supposed to be this way, but this has like straight up less output power than my old cellphone. However I'm not going to be using it as I'll be tossing this to a family member so the lack of power isn't that bad.
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Oh, right you are, that's what I get for trusting instructions.
JonAngry
Sounds great for such a tiny device. Lots of bass with 64 Audio U8s.
Mine arrived yesterday, finally. We have a thread on head-fi please join us there: https://www.head-fi.org/threads/hidizs-ap60-pro-digital-audio-player.882888/#post-14328728
Well, what do you know. I received an update from FedEx stating my AP60 Pro has arrived at the PA Smartpost facility and is making its way to me in Texas. Movement, at last!! Woohoo!! ETA is Saturday, 6/30.
The order from Hell may finally arrive -- a mere 7 weeks past the original ETA.
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Well if you wanted it this Friday you should have moved from Seattle to Philadelphia after ordering it. That's what I did.
JonAngry
I just want my package in a reasonable amount of time, not to punish myself for the rest of my life.
Has anyone seen their AP60 PRO actually move yet in FEDEX Tracking?
Mine says:
Shipping label has been created. The status will be updated when shipment begins to travel. LABEL CREATED Shipment information sent to FedEx Edison, NJ
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CactusPete
Same here also. I think this was just an attempt for appeasement because they did not actually have the product in hand but had a number of angry increasingly louder customers.
CactusPete
It's getting a bit ridiculous at this point.
Well just got a email message just now this morning the Pro just shipped. About freakin' time.
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I'm confused what it is you're inclined to believe is slow. If a package gets on a FedEx truck, the package is scanned. From the moment it is scanned that scan will show up when you query for tracking status. The write and read for that scan go to the same place. There is no other update step, ergo, these players have yet to be shipped.
I do however doubt Massdrop did this to pull one over on us. I think they just have a screwy process.
JonAngry
Basically I thought something was screwy with Fedex’s tracking initially. Ive had times where a product shows as not having shipped, but I’ve had the product having been shipped and never getting an update on the tracking until days after delivery. Not sure now with even more chiming in with nothing to show for tracking.
I received my HD6XX yesterday. ETA was mid-August -- arrived almost 2 mos. early. (That's how it's done -- Under-promise and Over-deliver!!)
I just received a notice that the AP60 Pro is finally shipping to buyers! That's 1-1/2 mos. LATE!! (No comment.)
Funny stuff. I'm likely to get my Sennheiser HD 58X Jubilee before this drop. It just shipped today.
jotry
The race is on. AP60 Pro is in the mail the very next day. lol
Just got my DH1000 yesterday and have paired them with both my Shanling M3s and M1. Great sounding DAP/Amp! Very nicely built and very good looking too! Nice job Hidizs. I was backer 426 or something like that. Now I can’t wait to get my AP60 Pro because the button layout is much more friendly for use as a transport.
sman
Haha. So funny, I thought I was on Kickstarter when I posted that.
Just received an email from Hidizs advertising this as a limited to 500 edition available now. I better see a shipping notification soon.
bsoplinger
Man If only they sent an email shipping info at least. This better be worth the wait. My Cowon X7 hard drive is acting weird and freezing and I need a new player.
Well, now we know that the AP60 Pro is on its way. Got a newsletter about it from Hidizs, it's up on their website and they sent this through Messenger. With an image of the AP80 and maybe just a tad too excited for us who've actually bought the device and have been waiting with hardly any communication... But I have a feeling it will be worth the wait and the money.
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That's the AP80, touchscreen with Hiby OS, coming out at the end of the month I believe https://ap80.hidizs.net
saturnfreeway
You know. This is the final nail in the coffin. I'm not going to be selling mine and swearing off all Hidizs products without trying it, but if they can't take the time away from promotion to apologize for their lackluster communications, and a promise to do better in the future, I don't want to buy from them in the future. Such a company doesn't deserve high consideration from me to part with my money if they can't even correct something so simple and fundamental as communication.
Reached out to Massdrop support and actually got a response. No time-frame, but a response none-the-less ...
" Hi Richard, Thanks for reaching out to Massdrop Community Support. This is Hilary and I'd be happy to help you today! It looks like the vendor has shipped the order to our warehouse and is en transit. When our warehouse receives the order, they then do any necessary testing and assembly before repackaging the individual orders to send out to you and the other members. We do not have an estimate on how long this process will take but it shouldn't be to long. Keep an eye on the discussion page as I would expect an update soon. Please let me know if there is anything else I can assist you with. Best Regards,
Hilary "
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Totally understand you weren't giving them a pass. I was thinking of posting myself when I got the e-mail, and when you posted I couldn't constrain myself. I'm usually reserved and understanding, but in this case I have no understanding. Hidizs and Massdrop dropped the ball here. That is indeed true. Time is the test to see if either will learn their lesson.
jotry
Absolutely! We are definitely singing from the same songbook, brother! I'm pissed too, but since they never bother to log into the discussion thread, I figured I'd just take a deep breath before posting.
Trying some Good Karma so I dont get a defective unit when I finally do get it. :)
The AP60 Pro is now shown in the Hidizs store on hidizs.net. However the photo and specifications seem to belong to the AP60 II - square corners, and AK4452 DAC chip.
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June of when? 2020?
jotry
:)
Hidizs sucks balls , I backed the DH1000 on Indiegogo in March & Hidizs useless asses haven't responded with any information on order other than the usual CAN YOU GIVE ME YOUR ORDER INFORMATION. I sent these DOUCHEBAGS my order information on numerous occasions & they have not sent me any information regarding my order. Orders of the DH1000 are shipping & this DOUCHEBAG company still has no information regarding my order besides can you send us your order information. Bank saw my troubles / emails & said that if they don't update / ship the item they'll report Hidizs charge to my account as fraud.
Good news everyone, got this reply from Hidizs on Messenger earlier this morning: "AP60 pro is finished and on their way to  shipping to Massdrop" :)
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Just trying to find an answer from them, somewhere, anywhere.
saturnfreeway
Guess I'll just use my 'phone for a bit longer while we wait...
Any update on ETA? My current DAP is really on it's last legs. I will have to cancel order and buy something else soon. :(
Well a week later and still no Pro delivery. This is not making either company look good. This might be my last time buying their product. So angry.
A couple of days ago there was a Hidizs giveaway on Facebook, including two AP60 Pros, which seem to have been won by actual human beings. So the device does seem to exist...!
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saturnfreeway
OK, so 2 people won them. The real question is will they ever receive them? Hell, the folks that PAID for them can't even get them, I can't imagine the winners of FREE ones ever getting theirs!!
Today's the day. Last week, the MFG stated on Head-fi.org that they would ship this week . Today is Friday in the US.
And still nothing from Massdrop -- Winner of the JD Powers Golden Turd Award for WORST COMMUNICATION EVER! There was a debate between the judges as to whether one can win the Worst Communication Ever Award if one NEVER actually communicated, but it was decided that silence was a form of communication. So, Congrats Massdrop!!
Can you tell I'm a bit miffed?
Ripper2860
Honestly, both companies deserve the roasting over the coals they are getting, and frankly more so than they are receiving currently. Delays happen. That's not the issue. It's the lack of communication that's the issue here.
Are you even there Massdrop?
An update on shipping is overdue!
PBrown
Agreed. I e-mailed Massdrop, and was told that they are waiting for an update on the new estimated arrival. Not making it public though is wrong. I'd follow Sibelian and consider another DAP, but I'm quite sold on using the hardware controls of this to shift through songs as I'm driving. Used to do it with an old iPod I sold, but honestly how this is setup would work better for my situation.
A delay of more than 3 weeks without a revised shipping date is making the new Shanling M0 look more and more appealing. Smaller than the Hidizs, with a touch screen, Sabre 9218 DAC, dsd and ldac support, higher output of 80 mw into 32 ohms, 15 hour battery life, up to 512 GB micro SD, and best of all, now shipping. Hidizs, are you paying attention?
Sibelian
" Hidizs, are you paying attention? "
I think it's safe to say the answer is NO and that includes Massdrop.
They committed to shipping this week on Head-fi. If no ship or update, then it's refund time and I will search out the Shanling M0.
Sibelian
That's what a did. I cancelled my order and brought an M0 instead. Now, I've received it, it's in my pocket and i'm really happy with this device, which is also really efficient. Sorry Hidizs !
And still not a word from the folks that took our money ...
(Yeah -- I checked my Paypal transaction and it says Massdrop -- not Hidizs)
I'm getting cranky here...I don't want to bail, but the lack of communication is kind of arrogant.
Another week, still deafening silence on the status?