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Showing 1 of 8 conversations about:
HeatherV
522
Operations
Mar 3, 2016
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HeatherV
522
Operations
Mar 8, 2016
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JenarodlHi @Jenarodl,
International orders generally take 3 to 6 weeks to ship. It is normal for DHL to send international orders to their sorting facilities in Germany. I know it can be frustrating to watch your car travel the world, but I can assure you that everything is still on track. You can check out our Help Center for more information on shipping (https://helpdesk.massdrop.com/hc/en-us/sections/202692557-Shipping).
International orders generally take 3 to 6 weeks to ship. It is normal for DHL to send international orders to their sorting facilities in Germany. I know it can be frustrating to watch your car travel the world, but I can assure you that everything is still on track. You can check out our Help Center for more information on shipping (https://helpdesk.massdrop.com/hc/en-us/sections/202692557-Shipping).
HeatherV
522
Operations
Mar 22, 2016
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JenarodlWe'd be happy to help you, @Jenarodl. Please contact Community Support using the “Contact Support” button in your transactions page (https://massdrop.com/transactions).
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