Ideal Seam Guidesearch

Ideal Seam Guide

Ideal Seam Guide

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Unfortunately, the guide interfere with my bobbin location and I need to remove the guide to remove the bobbin.
Bought mine as a gift for a friend. Hope she likes them!!!
how much is shipping? Can't seem to find it.
Bought the full kit (all three rulers, seem guide) plus table polish at a sewing expo. I love the rulers. The only downside is with the ac going 24/7 here the rulers dont always pull up smoothly and I some times need to smooth the tape back down. But they work great and don’t move at all. I’m getting a second full set for my backup machine.
I BOUGHT ONE AT A QUILT SHOW. iT IS THE ONLY TOOL i'VE EVER BOUGHT THAT DOESN'T WORK AS ADVERTISED. i DON'T USE IT. DON'T WASTE YOUR MONEY
Hi -- I've been exchanging emails with Customer Service. (Hi, Dave R.!) He's reaching out to "Logistics" to see what the hold-up here is. Now, for reasons I can't explain or defend, Dave R. can't come here to this page to post an explanation for the delay, or even adjust the dates. So, the good news: we've got someone looking into the matter. The bad news: that doesn't really get us our seam guides, does it?
I haven't had any updates at all either. Does anyone know what is happening?????????
SERIOUSLY! WTF IS HAPPENING WITH THIS DROP!? ALMOST A MONTH OVER-DUE WITH NO UPDATES!
I too have not received any info regarding the delayed shipping. Does anyone have any idea when we can expect our products?
So, I got an email saying the drop was delayed due to "unexpected delay". WTF does that mean? Is it a delay from the manufacturer or from massdrop? Was supposed to ship by 12/22. It is now 12/30 and still no update. Terrible customer service on this site. Poor communication with buyers.
Christinamd
At least you've gotten an email. I had to come here to find out that something was delayed...
After reading most of the comments, l won't be ordering this.
I bought the 10 and 15 at a quilt show a few months ago and I love them. Came back to get the 5" as well. Paid significantly more at the show so this is a deal!!!
Hope this solves my problem with 1/4 inch seams!
Is the 10 inch Guide the curved or straight. I did not see the Straight 10 inch guide on there web sight. Thank you.
I also bought one at Hampton and found that when I removed it from my machine, the sticky "rubber" on the back came off the ruler. I plan to write to the company but given that comments below indicate that they don't answer, I'm dubious about getting one that works
I find the description extremely confusing. What do you actually get for just 27.99? With all the + amounts it seems like you would be paying the regular price. This needs to be clarified.
I want to order this but I can't use my debit card until after the 11th of January. Can you not send it thru my bank until then?
normakarr9
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I have a set of these and they are wonderful to get the prefect scant 1/4 inch seam and all others too!
KarenMcS
Also, if they stop sticking good, just wash them with a cleaner such as 409. Smear just with your finger to get the little threads and lint off, rinse and dry completely. They will stick like new after cleaning!
All of the orders have been shipped and are now on the way to you! Once tracking is available, you will receive a confirmation email with tracking information. Please allow 24-48 hours for this information to update in the courier’s system.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
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Bulk order shipped! The vendor informed us that the group's order was picked up and is on its way to our warehouse in New Jersey. Based on the tracking provided, the order is scheduled to arrive on 11/16.
Expect another update from us on 11/17 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
Thanks again for joining this drop! We have submitted the group's order with the vendor for the Ideal Seam Guide and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will send the bulk shipment to our warehouse in New Jersey where our warehouse team will break it up into individual orders and ship them. The current estimated ship date from our warehouse is 11/23.
We will keep the group updated throughout the fulfillment process. You can expect an update from us by the end of the day Pacific Time on 11/16.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
To echo some of the comments I saw below, yeah, this isn't the best product. The part that's supposed to stick didn't and my machine had a slight curve to the bed so it also wouldn't stay flat. The sticky part is absolutely worthless. I threw it out. The part that lets you put your needle through to pick a size is great though. That part I kept and I use it to set my seam size all the time.
UK Buyer I have been very happy with Massdrop purchases BUT i would like to warn others in The UK that you may get a nasty shock with Customs charges. My first four parcels arrived without incurring any extra charge, but the last two, including the seam guide incurred a £12 charge on each parcel (!!!!) before the post office would release it to me! So, reluctantly I will not be buying again as the charge seems to be arbitrary and out of all proportion to the cost of the item. Im also a bit disturbed to read the comments below about the seam guide. Mine will have cost a fortune so I hope it works......
Very happy to have received my package. Two things which surprised me: (1) the crazy wasteful packaging used by Massdrop for two such small items; (2) absolutely no instructions from the manufacturer about how to use these items. Google to the rescue on the latter.
Exciting news group! We’re happy to report that all of the orders have been shipped out and are now on the way to you! Please allow 24-48 hours for tracking to get into the shipper's system and start updating.
If there’s anything else we can do to make your Massdrop experience better, feel free to contact us via “Contact Support” button in your transaction page: https://www.massdrop.com/transactions
I decided to take my chances on the 5-inch seam guide, as the longer ones don't make sense to me. I haven't tried it yet (it just arrived), but what is with that packaging, Mass Drop?? You put a tiny seam guide and gauge in a box that could fit everything! I already have a gauge I previously ordered from the company--and they sent it in an envelope, padded? I can't remember. But nothing happened. I just think it's ridiculous to send such a small item in such a large box. Think about the environment.
The vendor has let us know that the group's order was picked up and is on its way to our warehouse now. Based on the tracking provided, these are scheduled to come in 11/27. Our warehouse team has been forwarded tracking info and will be standing by, ready to get these packed up and turned around as soon as they come in.
Sometimes shipments get delayed en route, not to worry as we will keep the group posted throughout the process and notify you all if anything causes delay.
Thanks for your patience and expect an update from us on 11/30 or sooner if something comes up.
I bought mine at a quilt show and also found that it did not stick. Certainly will not recommend them to anyone
Thanks again for joining this drop! With your help we were able to make it successful for the community. We've just submitted the group's order with the vendor for the Ideal Seam Guide and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will send the bulk shipment to our warehouse in New Jersey where our warehouse team will break it up into individual orders and ship them directly to you! The current estimated ship date from our warehouse is 12/3.
Rest assured that we we will provide you all with updated information regarding the status of your order throughout the process. You can expect an update from us by the end of the day Pacific Time on 11/20.