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Showing 1 of 16 conversations about:
TheDudeMan
8
May 3, 2019
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@massdrop @Drop I received my camera without the film in the box. Can some one please let me know what I can expect to fix this?
Duncan
3731
May 3, 2019
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TheDudeManDang. Have you contacted support yet? They'll be the ones to help you quickly with this: https://helpdesk.drop.com/.
Jaysun
1855
May 3, 2019
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TheDudeManWe are aware of this issue with certain orders and our support team should be contacting all those affected.
CircuitMonster
5
May 6, 2019
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JaysunI was affected as well and sent a message today about it. I didn't know if they knew which ones were affected or if we needed to reach out; so I just reached out anyways. Hope it gets fixed soon! Thanks!
CircuitMonster
5
May 6, 2019
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JaysunCustomer service got back to me stating that there is no inventory to ship out of the film.
My options are to return the full full bundle and get a refund. Or get a $10 credit.
I’m pretty upset about this because the whole purpose of this deal was to get the camera with film. I still want the camera.
Jaysun
1855
May 6, 2019
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CircuitMonsterWe are also upset with the Vendor for the same reason you stated....The camera needs the film to complete the experience.
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