Mechanical Keyboard Sound Isn't That Simple
Figure 1: I couldn't think of a more literal way to represent this article if I tried... Looking back just a few years ago, there’s no doubt that the huge influx of people that joined the hobby at the peak of the COVID pandemic were drawn to keyboards by way of YouTube, TikTok, and other audio-visual content platforms. Even as the output from these content creators has waned in recent months, their collective impact and legacy on the keyboard hobby is rather firmly etched in the history books. As a result of all of their sound tests, build logs, and opinion videos, the message is clear to any new person joining the hobby: mechanical keyboards are all about the sound. Thock this, clack that. Whether it’s keyboards, keycaps, or even singular switches, seemingly everyone new to the hobby meticulously pores over each component of their keyboard not in an attempt to figure out how it will feel in hand, but how it will sound as they’re furiously grinding their way out from...
Mar 27, 2024
We have received no confirmation or information on what the game plan is for those who received the wrong parts other than "we might do another run of boards, we'll see" from YanboWu a few weeks back.
So far the lackluster information being posted here (no official e-mails concerning this drop in months either!!) is the best we have. In light of my experience, it's kind of laughable that your recommendation is to talk to support.
Got my left hand PCB package today and to my great surprise it contained another right hand PCB. This is completely unacceptable at this point. MD took an entire month to open up packages and verify the inventory and still couldn't even get the right parts put into the correct package.
Completely ridiculous. We deserve some sort of goodwill compensation at this point for having to put up with this level of incompetence.
Hi Everyone - Thanks for bringing this to our attention. We understand how frustrating this whole process has been and we are working on a solution.
The remaining PCBs are being overnighted from our warehouse to our office in San Francisco. Once the parts arrive Yanbo and the team will sort them by hand. When we have a better understanding of the inventory, we will be able to send you the correct parts.
If you have not already reached out to community support, please do so via the transactions page (https://www.massdrop.com/transactions) and someone on the team will help you out.
We want to apologize again for this, and I can assure you the team is working on making this right. Also, we will be issuing a partial refund to your original payment method. For those of you that have already reached out to support, you will receive an email with more information.
Hey, maybe in another month, we can add a fourth to the collection...
Also, we will be issuing a partial refund to your original payment method. For those of you that have already reached out to support, you will receive an email with more information.
Just joking.