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Showing 1 of 68 conversations about:
Princessmaxmama
0
Apr 11, 2018
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Good evening, friends. I purchased a Grace SR2+ on Massdrop with a Janome 1600p as a package. I did a whole cloth test, then loaded my first quilt. It is 90 inches long. I am half-way done and can’t raise the take-up rail any higher. I need to do this so the machine can move freely underneath.
SandyLucas
771
Apr 11, 2018
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PrincessmaxmamaHi Princessmaxmama,
If you don't get a response here, I suggest reaching out the Grace Frame's customer service department. 1(800) 264-0644. They are wonderful to work with.
janetswiss
0
Jun 21, 2018
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PrincessmaxmamaDid you ever resolve this issue? I'm just starting to work with mine and am a bit worried that it will not be able to lift up enough for a longer quilt.
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