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XiK
5535
Apr 25, 2017
Hello everyone,
Thank you all for your feedback on the Enter the Stars keycap, we are working closely with Jelly Keys on the replacements. If you are unhappy with the keycap that you received, please reach out to support through your transaction page.
BrainFlush
6860
Oct 9, 2017
XiKI talked to JK. They told me to go through you guys. I never did. My caps are the ones with alignment issues. They rub the caps around them. But because the stems are perfect. I never bothered following through. Should I bother now? Anything you can do for me? Always appreciate your interactions with me. :D
XiK
5535
Oct 9, 2017
BrainFlushYeahh! Please reach out! We might have one or two left in the inventory for replacement... *fingers crossed. Sorry about that :|
BrainFlush
6860
Oct 9, 2017
XiKIt's ok. I just never asked. And I actually assumed that everyone would get replacements because I thought maybe it was the entire batch. But I didn't know. I'll send the request in ASAP. Thank you Miss Everywhere. ;)
XiK
5535
Oct 9, 2017
BrainFlushNo worries, I'll give our community support team a heads up that you are reaching out. Hopefully we still have the color you ordered!
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