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Showing 1 of 94 conversations about:
S.Leong
2
Jan 5, 2018
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Lenses popped out of the frame from the day one. Doesn't seem like they're cut correctly to fit the frame as I've tried tightening with no success.
Jan 5, 2018
KentWang
372
Kent Wang
Jan 6, 2018
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S.LeongSorry to hear about this! This may have been a defective pair. Send us an email at sales@kentwang.com and we'll get you a replacement. We stand behind all our products.
Jan 6, 2018
SeadonkeyLove
151
Jan 11, 2018
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S.LeongAgreed, I had the same problem.
Jan 11, 2018
KentWang
372
Kent Wang
Jan 11, 2018
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SeadonkeyLoveSorry to hear about this! This may have been a defective pair. Send us an email at sales@kentwang.com and we'll get you a replacement. We stand behind all our products.
Jan 11, 2018
S.Leong
2
Feb 13, 2018
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KentWangThank you for taking care of this. Much appreciated. Top notch customer service.
Feb 13, 2018
SeadonkeyLove
151
Feb 14, 2018
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KentWangGot my replacement glasses a couple weeks ago, KentWang did a good job of taking care of me. Thank you very much.
Feb 14, 2018
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