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Showing 1 of 49 conversations about:
tommys
35
Oct 8, 2018
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Just received mine, and while they feel good in the hand, 5 of them are distinctly warped and curve to one side. You can see the how big the difference can be in the top photo. In the 2nd photo it's the 5 on the left, all curving to the left. Will email sales@kentwang.com to see if they can help out, since the straight ones feel great.
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Oct 8, 2018
KentWang
372
Kent Wang
Oct 22, 2018
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tommysSorry, that shouldn't have happened. Email us at sales@kentwang.com and we'll send you replacements. We stand behind all our products.
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Oct 22, 2018
SDante
109
Dec 6, 2018
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tommysYou can straighten wood by bracing it and steaming it. Then you allow it to dry it a warm dry place hanging upright with the brace in place. You will need to go slow with ebony because of the grain density. This works for most wood, but if you are getting a replacement it's probably not worth the effort.
Dec 6, 2018
14themoney
1395
Nov 12, 2020
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KentWangAnd what is the reason they don't have a way? Perhaps they just don't care
Nov 12, 2020
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