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Showing 1 of 195 conversations about:
ankylosaurus
6
Feb 24, 2018
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I got mine today, and it has a serrated edge at the base (Drop-Point blade) instead of a completely straight one. Did this happen to anyone else? https://youtu.be/trnPh6FB8EY
Itinerant0930
13
Feb 25, 2018
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ankylosaurusMe too. Really annoying as I don’t like serrated knives.
ankylosaurus
6
Feb 25, 2018
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Itinerant0930I don't either. I contacted Massdrop to see what my options are.
rouend
27
Feb 25, 2018
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ankylosaurusI also received a partially serrated blade, I was disappointed because I would rather it was not. I wonder what the story is here.
ankylosaurus
6
Feb 26, 2018
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ankylosaurusThey offered me a $20 partial refund to keep it, or to return it for a full refund. I'm returning it and buying it cheaper on eBay.
kendallhadden
1
Feb 26, 2018
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ankylosaurusSame here. Received a serrated blade. That is not what i ordered and I don’t want it.
TheeGman
1
Feb 26, 2018
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ankylosaurusSame. First product I ever buy and it is not what i had paid for.....
jdjordan
4
Feb 27, 2018
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ankylosaurusMine has serrations as well. I wouldn't have ordered it if I had known...
sub_roland
3
Feb 28, 2018
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ankylosaurus Yeah mine was also serrated. :-/ Not the end of the world just not my preferred
jdjordan
4
Feb 28, 2018
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sub_rolandI contacted support and they said a lot of people have reported this issue. They told me:
" We are currently talking to the vendor to make this right. We are hoping to get replacements and send the correct model of this item as soon as inventory becomes available. "
" We are currently talking to the vendor to make this right. We are hoping to get replacements and send the correct model of this item as soon as inventory becomes available. "
rouend
27
Mar 1, 2018
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ankylosaurusemailed them and they want a bunch of photos of things like the package and paperwork, sent them one of the knife. bullshit because who keeps that stuff? not about to dig through the garbage.
sub_roland
3
Mar 23, 2018
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jdjordanI just received a new knife from them no serration. So thank you massdrop for helping clear all this up and thanks to those that also followed up on this.
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