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Showing 1 of 18 conversations about:
Tex-Arozzi
5852
Arozzi
Mar 8, 2018
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Kbabirak
0
Apr 2, 2018
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Tex-ArozziIt appears that many people only received a single speaker instead of both. Will the second speaker be shipped at a later date? I have also placed a request at the support page.
ic3man151
3
Apr 3, 2018
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Tex-ArozziOnly got one speaker...#MassDropTheBall wont help anyone with this issue
Over 24hrs and no response from Massdrop yet....prob will never buy anything from Massdrop again and I used to buy alot from these people
Tex-Arozzi
5852
Arozzi
Apr 3, 2018
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ic3man151We are currently working on this and will be messaging the community about it. Your second speaker will be on the way ASAP. In this case the vendor simply shipped out 1 unit per order instead of 2 units. The second unit should ship out before the end of the week.
Tex-Arozzi
5852
Arozzi
Apr 3, 2018
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CajondrummerPoint of reference. I was made aware of this problem this morning. I have been working on it all through the day. The Community Support team will be sending out an email to everyone involved ASAP and the vendor responsible for the shipping has already started the process of getting the missing units shipped out. I am here to help and if any problems ever arise just tag me in the post @b.hutch and I will be there.
ic3man151
3
Apr 4, 2018
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Tex-ArozziThank you for responding to our inquiry's about our orders. We are have all been very worried as no response has come from anyone until now. I have received an email but no response from there after multiple reply's. Thank you for giving us some details, I will await further shipping info / delivery.
Tex-Arozzi
5852
Arozzi
Apr 4, 2018
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CajondrummerSorry that all of ya'll only got one speaker!
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In this drop we are offering a pair of Klipsch R-26F Dual 6" Floorstanding Speakers. Thats 2 of the R-26F speakers. These are 100% brand new in the box, never opened. They are not refurbished, re-certified, or B goods. You will have the full 1 Year Warranty, Service, and Support through Klipsch on this product.
Cheers.