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Showing 1 of 24 conversations about:
Yankchef
37
Aug 8, 2018
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Mine stopped charging after 2 months. They went back to klipsch 2 weeks ago and I am currently waiting to see how it pans out. I think these are refurbished hence the low price tag
Xaklythat
8
Sep 21, 2018
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YankchefMine have recently done the same thing. Klipsch said they do not honor the warranty through Massdrop sales. I am deeply disappointed.
Yankchef
37
Sep 21, 2018
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XaklythatI filed a claim and got a replacement in about a month and showed them my MD receipt? I wonder what happened maybe they had too many issues with MD units
Xaklythat
8
Sep 21, 2018
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YankchefNot sure, I did the same sent them a copy of the receipt via the website and today I sent them a screenshot of the MD webpage that showed they are supposed to come with a 1 yr. Klipsch warranty. Klipsch said that MD is not an authorized dealer and therefore they could not honor the warranty.
Xaklythat
8
Sep 26, 2018
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XaklythatI finally got an RMA from Klipsch. They stated that they did not see the 1 yr. warranty listed on the receipt that I sent them at first (it was there). I still can't figure out why then they would tell me that they do not honor their warranty through Massdrop and then accept it only after they see it on the sales receipt. Oh well, at least they are now going to send me a replacement. Shipped the package out yesterday.
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