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Showing 1 of 101 conversations about:
Colinsdad
122
Oct 30, 2016
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Please forgive me for not reading back, but, am I the only one who received their raft with NO stuff sack? I have quite a few various extra stuff sacks, but, as this stuff sack doubles as this rafts bellows pump, I'd say that's a fairly serious omission from my package.
Oct 30, 2016
ChristineLim
166
Oct 30, 2016
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ColinsdadPlease contact us via Contact Support button in your transaction page, and the Community Support team will help you out.
Oct 30, 2016
Colinsdad
122
Oct 30, 2016
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ColinsdadThank you Christine! Your Customer Service request page was very easy to access- wrote a brief description and debt pics of packaging. I'm sure we'll get this straightened out.
Oct 30, 2016
lobster
687
Nov 26, 2016
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Colinsdadthe stuff sack on mine came rolled deep inside the boat. The packaging is: card board sleeve stapled around the rolled up boat with stuff sac buried in the roll.
dont know why they ship it this way. Seems like it would be better protected inside its sack and less likely to be punctured if they didn't use staples. Maybe it was done to let the orange attract your eye more while it hangs on the rack at dicks or rei.
Nov 26, 2016
Colinsdad
122
Dec 1, 2016
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lobsterLobster- that was my understanding as well, but, no stuff sack at all. My biggest issue is that there is a new drop that's 40$ less...bummer.
Dec 1, 2016
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