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Product Description
In 2011, Knottery New York began with only $500 and a desire to create a new kind of luxury product. It was a success, in large part because the company put materials, details, and presentation above all else Read More
Just to weigh in here on customer service, but with the caveat I have not ordered from them for a while. I've placed at least 3 or 4 orders with them in the past directly and never had an issue.
Just got my black tie last night. It looks great, although it's my first grenadine tie, and it seems weird to me that the tip is essentially see through. Is this normal for grenadine ties?
The_PlantThis is normal for an untipped tie. When the fabric is doubled at the end tip of the tie, it is called a tipped tie. In this case, this is an untipped tie and the nature of the loose weave Grenadina makes it see through. It adds a fun, casual-ness to the tie.
Thanks again for joining this drop! We have submitted the group's order with the vendor and they are working hard to prepare it for shipment.
We are currently working towards a new update system to reduce confusion in the Discussion and in the interim, all future updates on this drop will be sent directly by e-mail. Please verify your email address is correct under your settings so that you receive the latest updates for the group. You can change your settings here: https://www.massdrop.com/settings/user_info
To read more about the new updates please go here: dro.ps/updates If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
Isnt Knottery a scam website? I have placed an order last month, didnt get any update ever since, got no reply to my email. And I cant even access their website.
Interested to know the outcomes of some of these conversations. This is my first time participating in a drop, and the updates about trying to get the orders together feel like par for the course based on these experiences. @Ortdavid were you able to get satisfaction?
KokothefirstMy order did arrive a month and two days after I placed it. I'd like to be charitable and chalk it up to their website being redesigned, but I didn't receive replies to any of my emails in the interim.
I should stress again that this problem was not related to a Massdrop order. I like my Knottery tie that I got from Massdrop and that's why I placed the order -- which caused so many headaches -- directly with the vendor.
JCrukA light steam or iron as follows: Put a clean light cloth between your iron and the tie and GENTLY press. You don't want to press like you're ironing a shirt as you'll push the shape out of these. Alternatively, if you've got the time just let them hang and things may be good to go