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DaddyDiBs
72
Feb 11, 2018
I received mine with right ear channel cutting in and out as you move your head. Sound quality and isolation are good. Looking to use these to carry around but because of the right ear cutting in and out its not suitable for me. Now I have to see about exchange or return and that will probable Mass Mess I am not looking forward to.
Update: Sorry for the delay was going through Cancer treatment took a lot out of me. I want to let everyone know this was happening on both right and left input jacks. I have voided the warranty by opening them up and found poorly soldered connections on both jacks. I was able to make the repair and they are working fine now.
OCBob
526
Feb 12, 2018
DaddyDiBsWas the problem present with the left and right side cable connection? You may want to try cleaning the plug itself or rolling it back and forth when it's plugged into the jack. I had these a couple years ago, and I remember reading reviews where people complained about the cable. I didn't have an issue with my pair, but I did return mine because they just weren't doing it for me. I decided to take another shot with these when I saw the drop. If I remember correctly, it was hard to find an aftermarket wire that would fit into the jack, but I did get an Amazon Basics one to fit.
iman
0
Feb 19, 2018
DaddyDiBsI have same issue. I try my luck with another cable otherwise i see to exchange too.
OCBob
526
Mar 2, 2018
DaddyDiBsSo mine arrived the other day, and it was problems right from the start. When plugged into the left earcup I could get no sound on the right side (unless I jiggled and held the cord in a specific spot). When plugged into the right side I was able to get sound out of both sides, but if I moved around I experienced static. I tested with several cables and the problems persisted. I did an exchange, and I have only modest hope that the replacement pair will be better. Did you do a return/exchange, and what was the outcome?
Stamos
0
Mar 13, 2018
OCBob@iman @DaddyDiBs Have you three had your pairs replaced? Did the replacement pair have the same issue? I'm having the same issue.
OCBob
526
Mar 13, 2018
StamosI only had issue with the original pair, and I just received my replacement pair yesterday. They are (so far) problem free. I would have probably headed right to Koss (I live in a Milwaukee suburb) for help if the replacement pair was defective. The fit between the cable and the plugs in the ear-cups feels MUCH better than the original pair I received. It's like the components didn't even come off the same production line.
OCBob
526
Jan 26, 2019
DaddyDiBsI'd bet Koss will still honor the warranty. They have the best warranty in the business and I've never had any issues with repairs replacement even when I caused the damage.
DaddyDiBs
72
Jan 28, 2019
OCBobI as mentioned earlier I repaired the headset. I eventually gave them to my 15 year old nephew...in less than two days he had them torn to pieces. Kids these days do not value anything except their gaming console. Sad but true.
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