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Showing 1 of 25 conversations about:
DaddyDiBs
72
Feb 11, 2018
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OCBob
526
Feb 12, 2018
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DaddyDiBsWas the problem present with the left and right side cable connection? You may want to try cleaning the plug itself or rolling it back and forth when it's plugged into the jack. I had these a couple years ago, and I remember reading reviews where people complained about the cable. I didn't have an issue with my pair, but I did return mine because they just weren't doing it for me. I decided to take another shot with these when I saw the drop. If I remember correctly, it was hard to find an aftermarket wire that would fit into the jack, but I did get an Amazon Basics one to fit.
OCBob
526
Mar 2, 2018
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DaddyDiBsSo mine arrived the other day, and it was problems right from the start. When plugged into the left earcup I could get no sound on the right side (unless I jiggled and held the cord in a specific spot). When plugged into the right side I was able to get sound out of both sides, but if I moved around I experienced static. I tested with several cables and the problems persisted. I did an exchange, and I have only modest hope that the replacement pair will be better. Did you do a return/exchange, and what was the outcome?
Stamos
0
Mar 13, 2018
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OCBob@iman @DaddyDiBs Have you three had your pairs replaced? Did the replacement pair have the same issue? I'm having the same issue.
OCBob
526
Mar 13, 2018
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StamosI only had issue with the original pair, and I just received my replacement pair yesterday. They are (so far) problem free. I would have probably headed right to Koss (I live in a Milwaukee suburb) for help if the replacement pair was defective. The fit between the cable and the plugs in the ear-cups feels MUCH better than the original pair I received. It's like the components didn't even come off the same production line.
DaddyDiBs
72
Jan 28, 2019
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OCBobI as mentioned earlier I repaired the headset. I eventually gave them to my 15 year old nephew...in less than two days he had them torn to pieces. Kids these days do not value anything except their gaming console. Sad but true.
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Update: Sorry for the delay was going through Cancer treatment took a lot out of me. I want to let everyone know this was happening on both right and left input jacks. I have voided the warranty by opening them up and found poorly soldered connections on both jacks. I was able to make the repair and they are working fine now.