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Showing 1 of 17 conversations about:
ADVcyclist
141
Aug 15, 2018
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Did anyone else receive one with the artisanal dent at the bottom? I mean, had they mentioned that there would be some added "patina" ... I might not be so annoyed.
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Aug 15, 2018
ADVcyclist
141
Aug 16, 2018
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ADVcyclistI have submitted a claim to Massdrop Support about the dent and the poor-fitting lid. I literally can not seat the lid completely, lock it, and remove it. It's too tight and seems like the pot is out-of-round. Fix this Massdrop!
Aug 16, 2018
ADVcyclist
141
Aug 17, 2018
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ADVcyclistSubmitted my third request for a claim to Massdrop with no response other than the automated reply of:
" Thanks for reaching out to Massdrop Community Support!Due to the nature of your inquiry, this ticket has been forwarded over to a specialized team to better assist you. Please note that this specialty team's days of operation are Monday through Friday.In the meantime, for a complete list of our policies and FAQ, please visit the Help Center at www.massdrop.com/helpcenter. "
Aug 17, 2018
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