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Showing 1 of 11 conversations about:
mike.friedkin
50
Jul 27, 2018
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BKC501
1
Jul 30, 2018
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mike.friedkinEh, not too worried about it. I've already reached out to them, they have hit me back asking for photos. I have faith that it will be sorted out with a little patience
mike.friedkin
50
Aug 1, 2018
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BKC501Got my replay back. Said basically wasn't their problem, tough to me, their are refunding my money for the second Pressure Cooker, they bought no extra stock to help with shipping problems or defective product and that was it.
People in customer support at Amazon would have been fired with that sort of response.
I believe I am finished with MD.
Good luck to you.
Mike
People in customer support at Amazon would have been fired with that sort of response.
I believe I am finished with MD.
Good luck to you.
Mike
Virael
233
Aug 6, 2018
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mike.friedkinI also just came back overseas, opened the box just now, and got the exact same thing! I just opened a support ticket and checked the discussion here and saw this thread. Based on the discussion here, I don't think I'll get my second cooker.
I'm attaching a photo of what came in my box for people who are curious. Looks like everyone who ordered a blue and a green cooker got screwed. The green cooker was replaced by some random dish protector.
I'm attaching a photo of what came in my box for people who are curious. Looks like everyone who ordered a blue and a green cooker got screwed. The green cooker was replaced by some random dish protector.
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I have joined the ranks of the silicone pot protectors as well. I just got back in from out of the Country and was ready to start trying my two microwave pressure cookers, and to my surprise, I received the blue one in the correct box, but the green one came in a 2": high soft pliable white envelope.
Well mistakes can be made, but 1) the factory must have made a part of the mistake, 2) MD staff should have known pressure cookers are not flat and finally 3) MD customer support should have already notified every purchaser of this product the second that the problem was reported and let them know of the problem AND how they are going to resolve the problem.
But not a word from MD.
This is pitiful.
Hope you both get your correct products timely, but somehow I doubt we will.
Wonder how many have been"flumoxed".....