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659 requests
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445 Sold
Product Description
Take a chill pill and tranquilize your favorite board with these DSA-profile keycap sets. Available in four colors, they’re full of flowers, clouds, birds, and other wildlife inspired by watercolor paintings of Chinese landscapes and pavilions Read More
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Welp, massdrop offered me a choice between replace, refund, or keep the set and receive a 20% refund for the faulty spacebar. It was nice to have my choice of options, so thanks for that.
I chose replace. I'm hoping the replacement has the correct dimensions, through I suspect it will not.
Edit: received my replacement set. Same exact issue, because I guess they never fixed the molds. Sending it back, I'm done.
not only does the spacebar stick, but the holes on my enter button don't even align. on top of that 3 of the keys were also warped. what a waste of money
Space bar sticks. It's unusable. I've received three products from massdrop this week, all three are defective (Landscape DSA "Blosson Pavilion," Hifiman He4XX, AKG K7XX)
Batting 1000, MD!
Go to your profile, it's the "person" icon on the top right of the page, then choose transactions.
Under each transaction is a set of links - leave review, receipt, contact support.
Choose contact support. Fill out the form with a description of your issue.
My experience so far, with the K7XX, is massdrop contacts you about a week later to arrange a replacement (Oct 3 to Oct 11). The they ship a replacement that will arrive two weeks after that.
I haven't received a response about my defective HE-4XX or the landscape spacebar set, but it's only been 4 days and one day respectively.
I'm also having the same problem as most others. My space bars are unusable. They are warped and won't come back up after pressed. I hope they address this, otherwise, this set is pretty useless.
Received my blossom pavillion set yesterday; sadly, I can't really use the spacebar. The holes for the right stabilizer stem is ~1mm off, so the stabilizers/the spacebar is getting stuck. :|