My Kingdom for Smooth ABS SA Keycaps
Every time I build a new keyboard, I go hunting for keycaps. And every time I go hunting, it eventually devolves into a desperate search for SA (or equivalent) profile keycaps with a smooth finish. SA is the ultimate profile, IMHO, and they're relatively hard to come by. Signature Plastics, which is where a lot of SA sets come from like the T0mb3ry SA Carbon set (they might actually hold the trademark on the SA profile if I'm not mistaken), is reportedly going through some management/ownership struggles (last I heard, they're looking for new ownership), and along with apparently the rest of the industry, they seem to be neglecting this superior keycap profile in their own stocks. If you order direct from them, they have a couple themed sets in stock (maybe), but generally you can have any color you want, as long as it's black or white. Drop carries a fair number of MT3 profile sets, which are very similar to SA. But just like SP's SA-P profile, they're made with a different...
Apr 10, 2024
4 or 5 days without a word from you guys, it is not very customer-service oriented. We pay money for both the product and customer service. Part of the customer service is to communicate about on-going issue/problem and ways to solve them.
By the way Mark, are you repeating the same mistake again from the Pure Pro incident? People were asking for update on the shipment left and right. And it took you couple days to reply. That happened about 6 months ago. I guess you guys haven't really learned from your mistake, have you?
This is all part of "due diligence". You guys have not shown enough of it.
By the way, exactly what date you guys received the last update? At least, we the members, can estimate when we will receiving our merchandise.
/rant
For drops in other categories, MD is usually pretty good about providing accurate product information, providing timely update on the drop, etc.
However, I don't know if there is a particular reason or cause, there is always seem to be something wrong when it comes to mechanical keyboard related drops. I love mechanical keyboards. I use them at work and at home. I currently have 8 of them in my collection. This Leopold will be my 9th one. I spent a lot of time browsing mk related information online everyday. Maybe I know a bit more than the staff at MD, or maybe not.
I am just not happy when the staff not putting their customers' satisfaction on the top of the list. We pay money for a service and we deserve the best possible service.
I maybe "whine" and "complain" a lot. However, I speak out on behalf of people who feel the same way. Remember, one man's "whiner" maybe another man's "advocate".
Through my "whining", I managed to motivate Nelson to negotiate a better pricing point for the current KBtalKing PBT key cap set. You can read it on page 4 of the discussion: https://www.massdrop.com/buy/kbtalking-doubleshot-pbt-keycaps/talk
If I email or call Nelson in private, he may or may not post on the drop. If I post it in the discussion board, then he will have to respond. I am actually helping him with some positive publicity for negotiating with the vendor, even if he doesn't get lower pricing point in the end. If he does, we all benefit from buying product at a much lower pricing point.