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The vendor has confirmed that all of the Ergotech Mounts are now on the way to you. Once tracking is available, you will receive a confirmation email with tracking information. Please allow 24-48 hours for this information to update in the courier’s system.
Expect another update from us on 8/17 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
There was a miscommunication at the vendor’s warehouse which caused a delay in order processing for the LG Monitors, but has since been resolved. We just received the tracking info this morning and the order is scheduled to arrive on 9/2.
We understand that the additional wait time is undesirable. If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button in your transactions page (http://massdrop.com/transactions).
Thanks for your patience and expect a follow up on 9/2 or sooner if there’s anything new.