Any word on when we will get an update on Shipping?
You guys are a tech company serving a tech focused community. As a software engineer I expect to have updates when we pass milestones that you have set. For this item a ship date of 4/22 was set. It would be very easy to send out an email saying everything is going to plan or there is a small delay and we have not forgotten about you. This should go out like clockwork every time you hit one of your shipping dates. You could even run some logic so this email would kickout if you didn't yet send us an email update on the product and its status by the ship date.
I read many of the discussions on these products and I have seen that this is overwhelmingly the biggest gripe. It is not the delays but the poor communication about the delays and the status of the product. This is really a simple fix and you guys should spend some time addressing it. I also think you guys should recognize that I (and others) really don't come here for the products you offer (we can find them on amazon) as much as I do for the community and the discussions to help focus what I look for. So if this is more about communities then you should really prioritize communicating with them.
I like what you have created and would like to see it grow and succeed but believe that this is seriously impeding your growth and my enjoyment of your services.
I read many of the discussions on these products and I have seen that this is overwhelmingly the biggest gripe. It is not the delays but the poor communication about the delays and the status of the product. This is really a simple fix and you guys should spend some time addressing it. I also think you guys should recognize that I (and others) really don't come here for the products you offer (we can find them on amazon) as much as I do for the community and the discussions to help focus what I look for. So if this is more about communities then you should really prioritize communicating with them.
I like what you have created and would like to see it grow and succeed but believe that this is seriously impeding your growth and my enjoyment of your services.