Click to view our Accessibility Statement or contact us with accessibility-related questions
Quick update for the group. There was an inconsistent estimated shipment date that was listed on the web site compared to the information we've been working off of internally. This drop was originally slated to run one week earlier, it was subsequently pushed back due to the last minute LG inventory forecast change.
Regrettably, we overlooked the page edit and did not made the necessary changes accordingly. As such our updates were made inline with the revised date, but not the date that you saw on the product page.
At this time we are offering the following options.
1. You can cancel your order anytime before Friday and we will issue a full refund. If requests are sent today we will be able to move quickly and get the process going for you before the Thanksgiving holiday.
2. Stay in the drop, currently we expect these to arrive on Friday and we will issue everyone a partial refund for the cost of domestic shipping. For this option no action is required.
Again we are are taking steps to ensure that this never happens again and these changes will be implemented shortly. We understand your frustrations and will do our best to ensure that the rest of the fulfillment process is handled exceptionally.
Please reach out to us at support@massdrop.com and we will get you taken care of ASAP.
Hualicopter
305
Nov 27, 2014
HassanSThanks for the update!
I'll be sticking with this group buy! Too many horror stories with NewEgg, and the delay really isn't that big of a diff.
voxtex
0
Nov 28, 2014
HassanSNevermind, it was taken care of.