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schreib
17
Feb 19, 2018
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be_I bought this. Works Great. Having problem getting the mute to not only mute the TV but also my SOUND system. I can provide details but hoping someone can offer to assist first. LG tech support appears to be of little use! Sending audio via optical cable to sound system, MUTE does not MUTE sound system, only TV; sound is output just fine to sound system_77.
Feb 19, 2018
Vital
55
Feb 22, 2018
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schreibYou have to program the remote to work with your Home Theater. You can do this by pressing the input button on the remote control. When the screen opens highlight the input that you have hooked to your amplifier. Now click on "Edit the remote control". If you have any problems or questions message me and I will gladly help you if I can.
Feb 22, 2018
EniGmA1987
607
Mar 8, 2018
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schreibYou should only be using sound from 1 place, which would be your sound system. Mute on a TV remote only controls the TV it is programmed for. A mute signal doesnt send data to anywhere else as it uses infrared (or occasionally wifi on a few devices out there), it doesnt send network data to a bunch of places to synchronize a mute on everything. It can however send that IR signal to affect more than 1 device, if both devices are expecting that IR signal encoding and both are in view of the signal. Optical output is an audio stream out of the TV, it gets processed and controlled by your speaker system, usually a receiver. It is just a basic audio output stream, TV volume control will not control it. You need to do all your audio control on the speaker system, not the TV.
They make universal remotes that you program to control multiple devices from a single remote. Or as Vital said, the LG one might have universal functions that can be used to make the stock one become the universal remote you need.
Mar 8, 2018
Vital
55
Mar 8, 2018
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EniGmA1987Sorry EniGmA1987 you are wrong. It does use the receiver's mute, volume up, down. You can even turn the power on and off on your receiver with the LG remote, but you have to program the remote to operate your receiver as I explained earlier. Once you do that, it will show a volume + or - on your LG TV, it will even show a speaker with a red diagonal line through it when you hit mute. It will only do that AFTER you have paired the remote with your receiver as I explained 2 weeks ago. Give it a try, and let me know if you have any problems. i will be glad to help if I can. :)
Yes you can buy a universal remote, I have owned several Logitech Harmony's...try and find one that has a microphone with insanely accurate voice recognition, and works like a Wii's remote control. If you find one of those, I'd LOVE to hear about it. ;)
Mar 8, 2018
schreib
17
Mar 9, 2018
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VitalThanks Vital! I had not gotten to the point of trying your solution and was confused by the info Following yours from EniGmA1987. NOW, I will take your advice and program the remote, again. thanks again.
OK. Tried to program the remote and have yet to get it to work. Remote is programmed to feed my Panasonic(OLD!) stereo amp using the Optical out + Internal TV speakers setting. NO HDMI capability-- only an optical input for TV DSS . . . I tried both options for type of output: PCM and Auto; both "work". However, none of this is different than before I brought up the problem. No change in results: I get the output to both TV and Panasonic sound system but NO change in output through the optical cable allowing me to either MUTE or modulate the output up / down. The big diff since "programming" the remote is now I can turn my Panasonic amp ON/OFF which I was not able to do before programming. Perhaps I don't understand things but although I can turn it OFF/ON I notice the dial on the Panasonic does not turn(as it does with the Pana. remote) So, I am expecting the optical output TO the sound system (in the TV) to be the thing controlling all sound. So, when I push + or - on the LG remote it modulates the TV speakers but no change in sound system. . . Ideas? Also, I do not know how to use PM on this website.
After more putzing: Could I get some YES / NO answers to guide me? -- I am assuming that the only way to get sound TO the sound system is: the DISH box sends signal via HDMI to TV and TV re-sends it to sound system. Is this correct? or -- Can I assume that I need 2 cables to the TV from the DISH box: HDMI feed + the 3 part composite cable for rt, left, and video signals?? -- I assume that I must use the optical cable into my Panasonic amp / sound system from the TV to send sound to it. IT DOES WORK this way, just cannot MUTE it or control it up / down.
I am beginning to feel that there is something WRONG with the TV because it fails to modulate the signal going out to sound system, only runs the internal TV speakers. I am considering asking to return this??!! Ideas here?
Mar 9, 2018
Vital
55
Mar 9, 2018
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schreib Hi schrieb, Don't sweat it my friend; if I don't answer right away, I'll answer as soon as I can. Here's the problem…unless you need the TV speakers to be turned on for some particular reason, they need to be turned off for the remote to operate the way I described. Change the setting in your TV to: Audio Output (Optical/HDMI). That should solve the problem! Please let me know how it goes. If you have any other questions just ask; I’ll do the best I can to answer them. Final thought…for the most realistic picture, I found the ISF Dark room setting to be the best. I hope you have a great weekend, and enjoy your new TV! ;)
Mar 9, 2018
schreib
17
Mar 10, 2018
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VitalThanks Vital. I called LG again and the lady was more helpful. I was basically told that unless I used and HDMI cable to connect to my stereo / sound system the LG TV would not work correctly to mute and modulate the Sound system. My stereo is an old Technics / Panasonic system with no HDMI capabilities but WITH optical TV/DSS capability. I had connected the optical cable and am able to get sound out but that is it. LG tech told me I could get an HDMI to optical cable adapter mounted at the TV end and (supposedly) then the TV remote buttons for volume up / down and mute will work. . . OR get a new sound system with HDMI input capability! By the way I tried the Audio Output(Optical / HDMI ARC) which you suggest and it does not appear to work. I was able to get my stereo to turn on / off with the LG remote so I know it was working but that was it. Thanks for trying anyway. I will get the adapter and see if that does the trick!
Mar 10, 2018
Vital
55
Mar 11, 2018
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schreib schrieb...it DOES work. I've been using an optical cable (technically called TOSLINK) on mine since I purchased it because the HDMI board on my receiver died. LG's technical support has given me a lot of incorrect information too. I was told that the remote wouldn't even turn my receiver on and off. You already see that it will. As far as the remote not working for the volume...there's usually, several options offered when you select your component from the list. For example, Onkyo offered me six or more as I recall. When you are testing, the remote there should be an arrow that goes right and left below the window that shows the "Connected Device" on the TV screen. They are numbered and you can change them by clicking the right and left arrow. Try cycling through the different numbered options for your Panasonic receiver until you find the one that works best. Some might only turn the power on and off, but if you find the "BEST" one, it should allow you to operate the volume as well. Let me know how it goes. I would hate to see you waste money on an adapter that I don't think you need. If you are still having a problems let me know, and I will do my best to help you... Best Wishes!
Mar 11, 2018
schreib
17
Mar 11, 2018
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VitalFantastic. Thanks for your help. AS I recall there were six options and I never tried the last two. . . WILL DO now and get back to you. I appreciate you spending your time to help me. Very kind of you! OK, I tried the other two remote options and there was no diff in capabilities, plus none of them actually work to power up / down the Panasonic AFTER programming is out of "verify" mode.
However, I was able to get a bit further and actually stumbled onto the way to access the connection for the optical cable. I had been trying the HDMI2/ARC connection and never got to the sub menu item for selecting the OPTICAL audio; today I deleted that and tried the HDMI1 connection and was able to actually select the only cable(optical) I have enabled. Before when selecting the "connection" icon on the remote, it showed no signal on the HDMI2. However, I STILL get that same thing using HDMI1, likely because I STILL have NO HDMI connected, just the optical cable configured when using HDMI1. It must be using HDMI for actual communications of some sort and just sending out a "dumb" uncontrolled signal onto the optical going to my Panasonic receiver. SO, even with the optical cable "connected" still the same response(no mute or up/down control) because it is a "dumb" signal, uncontrolled. Here is my conclusion at this point: -- buy the adapter and try; return if it does not work. I am still guessing it will not work. Figure the optical will just be a duplicate of that coming from the optical output from the TV-- stripped of any communications capability and/or not "controlled" by the TV ie will not mute or modulate signal -- My Panasonic receiver is at least 20 years old and by upgrading I will have big advantages for increase sound system software not around back then -- last resort: buy the Denon sound system I have been considering that HAS HDMI input for a TV.
Mar 11, 2018
Vital
55
Mar 12, 2018
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schreib schrieb my friend...you are so very welcome. :) For starters, unless you are using an HDMI cable you do NOT want to use HDMI/ ARC (ARC stands for "audio return channel". The audio return channel on the B7A is HDMI 2. If you look on the side of the TV, you will see HDMI 2 has the letters ARC in parenthesis below it. That's the only output on the B7A that has an audio return channel...but it only works with the HDMI output. You have to use the setting in the TV under Sound Out called Audio Out (Optical/HDMI ARC) for the optical to work the way you want it to. I wish I lived nearby, I would gladly pop over and help you set it up bud. It's very difficult to try and talk someone through things like this, but very simple when you are physically there. It sounds like a setting in your receiver might need to be changed. If you have assignable inputs on your receiver, make sure you have optical (whichever number optical input you are using) set in the receiver. If it's set for any other input than the one you are using, obviously it won't work. I'm not sure how to give you my email address, but if you can think of a way to do it without posting it in here, I will give it to you so we can correspond directly. If you and I email each other directly, I can answer your questions quicker and without posting them in here. If you know of a way we can correspond directly let me know. What type of adapter are you thinking about buying?
DON’T GIVE UP!
Best Wishes…
Mar 12, 2018
schreib
17
Mar 12, 2018
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VitalI think I may have a way. . . for us to carefully contact. Please re-check with Massdrop forum tonight around 9pm Central time, USA. I will provide link and then delete it after we connect. Shot in the dark, if not convenient time, provide diff one please>> on Mass Drop forum here. thx. OR alternately, please sign up for AVS forum and find my post there. PM is available there! http://www.avsforum.com/forum/91-audio-theory-setup-chat/2963226-tv-remote-will-not-mute-sound-system-typical-workaround.html#post55841300
Mar 12, 2018
schreib
17
Mar 12, 2018
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Vitalpossible adapter: https://www.amazon.com/Audio-Extractor-Splitter-Setting-Converter/dp/B01KXH4ZQO, read down below main item for other possible adapters folks look at in this area. . .
The question to ask is: Will THIS split-out optical signal just contain the same thing exiting on the optical feed from the TV I am feeding right now. IF so, it does not good.
Mar 12, 2018
Vital
55
Mar 13, 2018
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schreibFirst, that adapter has terrible reviews. Nearly 25% of the reviewers only gave it 1 star.
You really should read some of these reviews:
https://www.amazon.com/product-reviews/B01KXH4ZQO/ref=acr_dpx_hist_1?ie=UTF8&filterByStar=one_star&showViewpoints=0
Second, the TV already does pretty much everything that the adapter will do with the exception of splitting an HDMI signal into two HDMI signals. Unless you are running short on HDMI inputs, I would urge you to save your money. I don't think it will solve your problem. If you can't get it to work the way I explained, than you either need a different receiver, or a different remote. You can always purchase an inexpensive Logitech Harmony, but it won't have a built in microphone, and you can't use it like a Wii controller. One thing I wish LG would do to make their remote better is add a back-light. Here is the link to a Harmony Remote that is only a few dollars more than the adapter you are looking at. If you're sure that you can't get the volume to work, I think you would be better off getting a remote like this instead the adapter (just my 2 cents).
https://www.bestbuy.com/site/logitech-harmony-smart-control-8-device-universal-remote-black/8167004.p?skuId=8167004&ref=212&loc=1&ksid=a0f489e2-7e78-4e1c-8b0e-484ea2fe1ee7&ksprof_id=16&ksaffcode=pg252604&ksdevice=c&lsft=ref:212,loc:2&gclid=EAIaIQobChMIj8Hxyfno2QIVHp7ACh2NYAEmEAQYAiABEgLZCPD_BwE
Hope this helps scheib...
Mar 13, 2018
schreib
17
Mar 13, 2018
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VitalOK. I will just get the dang remote. I REALLY wanted to keep things simple and use the TV's remote which I am now used to and believe works well. You are not alone suggesting the Harmony remote and it appears that there are so many problems getting ARC HDMI to work(AV forum) that even with a NEW sound system that may accept ARC HDMI input there is a limited chance THAT will work.
Just curious, what receiver YOU use that DOES work? thanks again for all your help, Vital!
Mar 13, 2018
Vital
55
Jun 14, 2018
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schreibOnkyo
You are very welcome...I also left you a message in the AVS forum. ;)
Jun 14, 2018
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