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Showing 1 of 27 reviews about:
LG 55/65" E7P OLED 4K HDR Smart TV
disappointed1
0
Aug 4, 2018
checkVerified Buyer
The tv stopped working shortly after receiving ot. The screen just went black. I contacted massdrop immediately the omly way i saw possible which is thru email and it took them weeks before i got a non generic email response. By then i had already contacted LG and they said to contact massdrop for a refund otherwise all they could do is try to repair it if possible. So I emailed massdrop again and of course got that generic email response about how busy they are. Anyways i bought another tv so i can watch tv when i get home from work. Massdrop wants to get the tv repaired and i dont feel its fair to have paid $1700 .00 for a defective tv. I have disputed the charges withmy credit card. This isn’t the first item i purchased from massdrop that stopped working. I refuse to accept their ridiculous solution. I an not rich to pay that kind of money for a refurbished repaired tv. PLEASE. I will though if i have to, pay thousands in attorneys fees when i sue the hell out of them. Its a matter of principle to me. BEWARE OF MASSDROP!!!
abeymartins
1
Sep 8, 2018
disappointed1Same here I bought 3 OLED TVs from Massdrop and I am really disappointed with their response and no phone number to talk to anybody. Now I'm stuck with a Cracked Screen.
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