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Hipster Cats Double Gauze

Hipster Cats Double Gauze

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Product Description
Fabric so cool, you’ve probably never heard of it. The Hipster Cats Double Gauze collection is a quirky fabric full of bow ties, glasses, and felines Read More

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A community member
Oct 14, 2015
Hi - Just got my order, and despite the drop saying that multiple yards will come in a continuous cut, I got 2 separate one yard cuts. The fabric is pretty much useless for garment sewing. Totally disappointing.
RitaN
203
Oct 14, 2015
Hi @pam1374,
When you placed your order, you ordered 2 1-Yard cuts. If you selected 1 2-Yard cut, then you would receive 2 yards in one continuous cut. We will make sure the options are more clear in the future.
Thanks,
~ Rita
Tyler
2438
Oct 14, 2015
Exciting news group! We’re happy to report that all of the orders have been shipped out and are now on the way to you! Please allow 24-48 hours for tracking to get into the shipper's system and start updating.
If there’s anything else we can do to make your Massdrop experience better, feel free to contact us via “Contact Support” button in your transaction page: https://www.massdrop.com/transactions
The group's order arrived at our warehouse earlier today. Our team is working hard to cut and prepare everyone's orders. We will certainly keep you up to date on the process and provide all of you with updated information about the order status as soon as it becomes available to us.
Check back for an update from us by the end of the day Pacific Time on 10/12.
The vendor has let us know that the group's order was picked up and is on its way to our warehouse now. Our warehouse team has been forwarded tracking info and will be standing by, ready to get these cut, bundled, and turned around as soon as they come in. The current estimated ship date from our warehouse is 10/16.
Rest assured that we we will provide you all with updated information regarding the status of your order throughout the process. You can expect an update from us on 10/5.
Thanks again for joining this drop! With your help we were able to make it successful for the community. We've just submitted the group's order with the vendor for the Hipster Cats Double Gauze and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will send the bulk shipment to our warehouse in New Jersey where our warehouse team will break it up into individual orders and ship them directly to you! The current estimated ship date from our warehouse is 10/16.
Rest assured that we we will provide you all with updated information regarding the status of your order throughout the process. You can expect an update from us by the end of the day Pacific Time on 9/28.
I'm confused about how to order more than one yard. If I put 2 in the first box, the price changes to $21.98. If I then go down to the "yards wanted" box and put in 2, the price changes to $31.96. How do I order 2 yards? Or is the $31.96 correct?
Mark
3186
Admin User
Sep 19, 2015
KatieHendersonHartsellSelect "1" For quantity, select the color that you want, then for "yards" select 2.
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MarkThank you, now I can order!
phonetalker
0
Sep 19, 2015
Thanks for your quick reply. I accessed my transactions and it stated that there were none. I received 4 different emails with different ref #s stating I had purchased 4 times. The payment buttons need to be in English also. I am not even sure how I paid since I did not enter a CC# and it doesn't appear on Paypal. My earlier transaction for the Schmetz needles are not showing transactions even though I received an email stating it was completed. I am confused. Thank you for your help.
Mark
3186
Admin User
Sep 19, 2015
phonetalkerHey Phonetalker, The schmetz needles order has been processed correctly (#90/14) and everything is good for that one. For this fabric, it appears you joined the drop 4 times. I have cancelled all 4 of them, please try to join again. When you're selecting the payment options, you should have a menu that lets you pick which payment type you want. Previously you had "bitcoin" selected, which I'm pretty sure was unintentional (unless you have bitcoins that you want to use to buy the fabric...)
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phonetalker
0
Sep 19, 2015
MarkThank you so much for the excellent service. I will re-order and thank you for the payment clarification!
phonetalker
0
Sep 19, 2015
Hi, I accidently placed an order for 4 yards and I only need 1 order. Can it be changed? Ref:MD-10089-655713,MD 10089655708. They syste is down for me to correct it. Thank you.
SandyLucas
771
Sep 19, 2015
phonetalkerHi @phonetalker,
You can update your order while the drop is still live so no worries! Just go into your profile in the top right corner of the page, click on transactions and you'll see your order for Hipster Cats. You can make any updates there.
-Sandy
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