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Showing 1 of 90 conversations about:
wirelessness
81
May 12, 2018
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Update: Luke's has refunded me the $153 from my order dating back to Jan. 2017. No apology. No thank's for your patience last year. No thanks for you past orders. No kind words. No Customer Service.
I can say without a doubt they NEVER would have refunded me if not for my active complaints on this message board. Drawing attention to their fraud. They had long since stopped responding to my emails without every attempting to refund me. Not until they saw my complaints on this board. Only then did they take action and respond.
May 12, 2018
Stepbystep
549
May 13, 2018
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wirelessnessThat's good to hear and I know it doesn't absolve your feelings and experience, but it's something. I think Luke's fate may be sealed at this point and what a horrible mess it became in such a short period of time, but the part of me that knows him and his family hopes that all outstanding orders/refunds will be addressed at some point. He had a fairly long history of being a very good and respected supplier of gear with outstanding communication and service both before and after a sale, so all of this was a huge shock to many in the ultralight community. Glad you got your money back and thank you for sharing that.
May 13, 2018
Vanhalo
6
Jun 17, 2018
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wirelessnessI ordered these short from his site because I saw the shorts on Massdrop. I figured if he is doing mass orders then he should be able to handle my single order. He also was very eager to do customizations ....of course as an up charge.....Glad I used paypal. I got my money back a month later.
Jun 17, 2018
Stepbystep
549
Jun 17, 2018
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VanhaloWhat was the date of your order...ish?
Jun 17, 2018
Vanhalo
6
Jun 17, 2018
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StepbystepNovember 2017
Jun 17, 2018
Stepbystep
549
Jun 17, 2018
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VanhaloOk, so before the current situation/status. I don't know what may have changed or not over the last month but ordering from his site has been shut down for a little while now and I've heard that email reply has been that he is not accepting orders (may be a situational item thing, though).
Jun 17, 2018
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