dhoeppStrange, I'm assuming they just installed the wrong bearing?
I just checked mine and confirmed it's only an 8 ball bearing instead of the 10. The drop description mentions the bearing being a 10 Ball KK Bearing as do most websites related to the N12.
http://www.magicyoyo.cn/cn/Products/product_103.html
jnewkirkMine (which completely failed, discussing it with support) also had an 8 ball bearing. Perhaps that's why it failed? Not enough surface area to support the force of the yoyo? I'm not very educated on yoyos so I may be entirely mistaken.
Sicklyboy"Removed Message"
I didn't see the response by MassDrop before posting.
I'm going to have to make sure I'm on the last page of comments before posting.