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Showing 1 of 40 reviews about:
Martelli Ergo 2000 Rotary Cutter Bundle
Linda3144
0
May 28, 2018
checkVerified Buyer
I have used these cutters for a few years now. I love them and especially the 60 mm. My one complaint is that tiny spring. I lost it changing my blade on both a 45 mm and a 60 mm. They jump away never to be found again making the cutters useless. I would love to buy a replacement, any suggestions?
pyromar
36
Aug 3, 2018
Linda3144Contact the store you bought it from and they should contact the company and get you a new spring. That happened to me and that's what I did. Problem solved.
Linda3144
0
Aug 7, 2018
pyromari bought the 60 mm one from Massdrop. Who do I contact then?
pyromar
36
Aug 13, 2018
Linda3144Well, you could try going through Massdrop, but my guess is that won't work. I had issues with a knitting needle set and Massdrop could not replace one needle. I had to return the whole set and get reimbursed. You could try contacting Martelli and see what they say. They stand behind their products, so I'm thinking they'd work with you.
Sandiped
2
Feb 5, 2019
Linda3144Go on-line to Martellinotions.com and call Martelli’s direct. They can solve your problem. GREAT company. I own almost all of their products!
Fancymom
24
Feb 5, 2019
Linda3144A friend of mine lost her spring and called Martelli customer support. They sent her a new spring free of charge. My friend raved about customer support
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