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Jensen567
71
Apr 6, 2016
I will be happy even if I just get CX1, and feel in no way entitled to more than that, but I would like to point out after seeing the winners, that this was very misleading
"Every 500 units purchased: CEntrance DACport Slim ($99 value) [UNLOCKED]"
Which would imply that we should have had at least 4 of those given out since we unlocked the TH-X00, I think we even broke 2500 which would be 5. You know, since it says Every 500 units ("Every" being the key word here), and 2500/500 = 5.
Bismarck
14
Apr 6, 2016
Jensen567Thought so as well. :(
Cookster997
256
Apr 6, 2016
Jensen567Yes, I am concerned about that as well. It's a very specific and distinctly different wording. I hope we hear an apology of some sort. :(
Jensen567
71
Apr 6, 2016
Cookster997Debating if it is worth pressing the issue with staff or not. I have a screenshot of the page in case they decide to change the wording ex-post-facto if I do. Considering they literally just have to remove the word "Every" and it would be legit.
I would actually hope they do better than just apologize, and make good on what they wrote, even if I still don't win one. Odds basically go from 7:~2500 to 3:~2500 to win a "special item", so pretty significant change.
ArthurM
2684
Apr 6, 2016
Cookster997Thanks for catching this guys. You are right, our mistake! We will remove the entries that already drew a grand prize and redraw for the 4 unallocated DACport Slims. We'll check back in to announce the lucky users.
Cookster997
256
Apr 6, 2016
ArthurMFantastic. This is why Massdrop is such a highly regarded company. Keep doing the awesome things you do!
mjangus
2
Apr 6, 2016
Jensen567Yeah, I don't think there's any other way to read it - should be five of them given out. I would think Will is going to make it right.
ZiggySt
12
Apr 6, 2016
ArthurMI have to say that's one classy move by Massdrop. They could easily say hey typo sorry all but instead are apologizing and not letting a typo slip by. Kudos Massdrop nice moves!
HansyPants
26
Apr 7, 2016
Jensen567Pretty much. I was kind of bummed out as the wording of the drop is pretty cut and dry that 5 of these should have been available for prizes given the amount of units sold.
Uzuzu
1431
Apr 7, 2016
ZiggyStWhy Kudos to Massdrop? Because they're "honoring" what they said they would do already? What? Shame on them for not noticing (or blatantly ignoring) their own designated prize pools. Kudos would be them giving out say 1 or 2 extra Dacports as an apology, but you don't see that do you?
ZiggySt
12
Apr 7, 2016
UzuzuI've seen these situations a few times over and the result, most of the time, wasn't resolved in this fashion. That's why I said kudos , I personally liked seeing it.
Dinoswords
8
Apr 7, 2016
UzuzuI think at least some appreciation is in order since it looks like this may have been unintentional (none of the other prizes have the same wording and I can't recall any previous or current grab bag prize tiers stacking like this). Sure, technically they're just doing what they listed they were going to do, but I've seen other companies straight up cancel stuff like this saying it was a typo and unintentional.
drwlf
23
Apr 7, 2016
ArthurMIn my opinion, Massdrop is already going out of their way to supply 4 additional DACport Slims - I really understood there would be 1 prize per achieved designated amount of people joining in, and hence the prize pool gettin a wee bit sweeter every now and then. However, is there now an additional K7XX to be drawn now as well?
Apronlikecat
6
Apr 7, 2016
UzuzuBeing a good company that sticks to what it says it will do is apparently becoming rare, and for that reason, kudos to massdrop. They actually aren't sticking to the original wording though, the people getting those dacs still get their headphones, so technically they are doing more than they said they would.
Uzuzu
1431
Apr 8, 2016
ApronlikecatThat's just a convenient excuse. They were forced to do more because the IEMs have already been shipped out. and u think 4 extra sennheiser cx1s is anything? Kappa
Izzard
49
Apr 8, 2016
UzuzuWhy are some people so cynical. At the end of the day Massdrop is providing four additional IEM's based on interpretation of their drop guidelines, and four more DACport's based on their intention. It's a win for us users no matter what.
Lighten up.
Jensen567
71
Apr 8, 2016
IzzardHe must be perfect, has probably never made a mistake in his life, or if he has, he cut a check for $500 right there to apologize.
Apronlikecat
6
Apr 8, 2016
UzuzuEverything you say just sounds like a shitty excuse to rip on some company just because you have nothing better to do. Massdrop probably isn't about to get on its knees for you because of a typo. Be happy that they have this level of customer service in the first place. At the end of the day, they spent an extra 150 bucks on us. Respect that.
Uzuzu
1431
Apr 9, 2016
ApronlikecatNot really. I'm just a realist, kiddo. You must be new here, they do shady stuff ALL THE TIME.
Jensen567Reason why even did the grab bag was because of that word "every". And I thought the chances were better. 😫 Sad face
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