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Showing 1 of 7818 conversations about:
Ayohell
109
Dec 19, 2016
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FOR UK PURCHASERS ... who have tracked their headphones and they are at customs saying 'consignee contacted for payment' They can not contact you because Massdrop do not give your e-mail address for some reason. you will no doubt get a letter from them eventually but if you do not repond in time they will get sent back to the states. If you call them having your tracking number, the Yodel one is fine, they will take your e-mail name and send you details of how to pay in moments, payment can be made by card or Paypal and your goods will be released. CCL are the company that handle DHL customs payments. CCL (Customs Clearance Limited) phone number.. 02082310915
Dec 19, 2016
Kiffer
45
Dec 19, 2016
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AyohellHad the same issue aswell and I spoke to someone at CCL about this, apparently they are putting in a complaint against Massdrop as they aren't supplying the correct email address for customs payment.
Dec 19, 2016
Simie
1
Dec 19, 2016
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AyohellYou can also use the contact form on their web page. I did that and they replied very quickly with my code and amount due.
Dec 19, 2016
iCeOL8TRAmnesia
132
Dec 20, 2016
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KifferLOL crazy socialism once again. Like every other country needs to know about the crazy practices of your country. Sorry we dont keep up on insanity........
Dec 20, 2016
Simie
1
Dec 21, 2016
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iCeOL8TRAmnesia? It's just sales tax. We didn't get charged any tax on checkout, so it's charged upon entering the country instead. Surely you also paid sales tax?
Dec 21, 2016
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