Click to view our Accessibility Statement or contact us with accessibility-related questions
Jacobs603
52
Feb 14, 2018
Any particular reason this drop does not ship to Singapore?
JonasHeineman
5987
Feb 15, 2018
Jacobs603Yes, due to our shipping partner's restrictions on fixed blade knives. They feel that there's a risk any fixed blade knife could injure their carriers IF it came out of both the internal box and external packaging, so they just don't allow us to ship there. You can read more about that through the link in the Note section near the top of the page. Sorry, maybe in the future.
Jacobs603
52
Feb 15, 2018
JonasHeineman<quote> To see the list of the countries available for knife shipments, please [click here](https://helpdesk.massdrop.com/hc/en-us/articles/216782468-Can-Massdrop-ship-knives-internationally-).
Due to the sensitive nature of shipping knives internationally, our couriers currently allow us to ship only to the following countries: ... * Singapore ... </quote>
What am I missing?
JonasHeineman
5987
Feb 15, 2018
Jacobs603Are you having trouble checking out with a Singapore address? If your country is on the list, then we ship knives there. If not, then we can't .
Jacobs603
52
Feb 15, 2018
JonasHeinemanYes, hence my original question asking about Singapore. This is the error I get when I try to use my Singaporean address: "Sorry, this drop cannot be shipped to SG."
JonasHeineman
5987
Feb 15, 2018
Jacobs603Hmm, that is odd. Thanks for letting us know, I will ask our website team about it and get back with you...
JoanB
1
Feb 16, 2018
JonasHeinemanI get the same shipping error to Spain. I don't understand why this knife can be shipped to France, Germany and UK but not to Spain.
sil3ntscr3am
199
Feb 21, 2018
JonasHeinemanStill showing "Does not ship to Singapore" when checking out.
JonasHeineman
5987
Feb 21, 2018
JoanBI know, and I'm sorry - it's odd but that's up to our parcel carrier and covered in our FAQ: https://helpdesk.massdrop.com/hc/en-us/articles/216782468-Can-Massdrop-ship-knives-internationally-
JonasHeineman
5987
Feb 21, 2018
sil3ntscr3amThis is a different story, our logistics team is trying to find out from our engineering team why this country is on the list of approved countries but not available at checkout. I will post that update when I have it, sorry for the delay.
sil3ntscr3am
199
Feb 22, 2018
JonasHeinemanThanks @JonasHeineman for the reply. Will wait for your good news.
JonasHeineman
5987
Feb 23, 2018
sil3ntscr3amWe're still looking into this. For now, we've removed Singapore from the list of countries to avoid any confusion. After our team hears back from the folks who handle customs inquiries for us, we'll update the page if we're able to add it back. Sorry for the confusion, we'll try our best to make it possible.
Trending Posts in More Community Picks