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Joebobbillyfrank
146
Feb 22, 2018
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@JonasHeineman @Deaomega1214 the description for this drop seems to be missing information regarding any warranty for the knife. From what I'm reading, Apogee has a lifetime warranty for their knives, so I'm guessing the same will apply for these ones? It would be great if you could provide some more information for this as the apogee website still does not have much info for how the warranty works. Knowing that the knife will last and have a good support through the (international?) warranty would certainly make the decision to buy this easier! Thanks!
JonasHeineman
5987
Feb 23, 2018
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JoebobbillyfrankGreat question, and it's something that I will add to the specs. Here's the deal:
Yes, Apogee Culinary offers the same lifetime warranty on these knives as on every knife they produce.
Beyond that, they have offered to extend their same free sharpening service to the Massdrop community! All you have to do is pay for shipping to them, and they will sharpen your knife and send it back directly.
The best way to get support is through your original transaction in your member profile - if you click "Contact Support" our team should have all this info on file and be able to help you.
Yes, Apogee Culinary offers the same lifetime warranty on these knives as on every knife they produce.
Beyond that, they have offered to extend their same free sharpening service to the Massdrop community! All you have to do is pay for shipping to them, and they will sharpen your knife and send it back directly.
The best way to get support is through your original transaction in your member profile - if you click "Contact Support" our team should have all this info on file and be able to help you.
Joebobbillyfrank
146
Feb 28, 2018
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JonasHeinemanThanks for the clarification! Joined the drop and I'm already looking forward to this knife!
ngstigator
1
Mar 10, 2018
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JonasHeinemanI cannot seem to find information about the sharpening service on the Apogee web site (https://apogeeculinary.com), or even an address to ship to. I'm trying to get a sense of how much shipping will be.
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