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senseless
16
Sep 21, 2017
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When I ordered these socks on the 18th, my estimated ship date was the 20th. Each day I check my transactions page, the estimated ship date is later. Now, it's the 25th. Is this just a side effect of the unusual nature of this drop, where each day the drop lasts for a day, then starts over, or is this an accurate reflection of a continually-slipping ship date?
Sep 21, 2017
DannyMilks
4557
Sep 21, 2017
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senselessShip date is recalculated every day, as these are shipping within 2-3 business days from when you ordered. However, for your case it looks like there is some funny glitch. Looks like you managed to break our system. JK. I've flagged this to customer service / logistics to make sure you get your socks promptly. Thanks for posting!
Sep 21, 2017
senseless
16
Sep 21, 2017
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DannyMilksNo problem. While we're at it, I had to resubmit my payment details on the CST Trackballs drop, since my bank blocked the transaction the first time. When I did so, the page that came up said that I'd get an order confirmation email, but I never did.
I'm pretty good at breaking stuff, lemme tell ya.
Sep 21, 2017
senseless
16
Sep 22, 2017
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DannyMilksAnd now my Transactions page is showing an estimated ship date of the 27th...
Sep 22, 2017
ddpdoj
0
Sep 23, 2017
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DannyMilksI'm having the same issue as senseless. Ordered these on the 17th and the ship date has been increasing each day by one day. Ship date now says the 27th.
Sep 23, 2017
senseless
16
Sep 26, 2017
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ddpdojI contacted Massdrop Community Support directly late Friday and had a short email exchange with them on Sunday. My shipment information was sent to the courier yesterday morning and my shipment started passing through courier locations very early this morning. I linked this conversation in my discussion with Support and made it clear I wasn't the only person facing this issue. Has your order shipped, as well?
Sep 26, 2017
jonnywill
3
Sep 28, 2017
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senselessordered 9/20, original estimated ship date was 9/22. has been moved to 9/27 with a few dates in between. but with 9/28 only 3 minutes away by CST and no shipping notifications received, methinks they didn't make the 9/27 estimate either. sent a message the other day. nothin' in reply. gettin' a lil' frustrated here.
Sep 28, 2017
DannyMilks
4557
Sep 28, 2017
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jonnywillJonny - Thanks for posting and my apologies for the delay. There is a tech glitch that has affected a few orders and unfortunately it appears that yours is one of those. We're trying to sort it out and send you your socks ASAP.
Sep 28, 2017
DannyMilks
4557
Sep 28, 2017
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ddpdojThanks for posting about this issue. It's been flagged to our internal teams to fix the glitch, and send you your socks. We're working on this and hope to have it all sorted out shortly.
Sep 28, 2017
jonnywill
3
Sep 28, 2017
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DannyMilksthanks danny. part of why i chose these over other sock drops was the faster ship time, so its good to hear things are being sorted. now to make sure i can swing those other sock drops before they go bye-bye, hahaha, if you told 15-year-old-me that 30-year-old-me would be bankrupting myself on hosiery i'd never believe you.
Sep 28, 2017
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